November 20, 2009

Known Issues

Message Board Error: Some members are experiencing an issue with accessing the boards while logged in, resulting in a "Sorry, an error has occurred (ID: 111-322-51158) Please try your request again." message. If you are experiencing this error, please contact Customer Service and include your member name, the error code you received, and the browser & browser version you are using. We apologize for any inconvenience this may be causing.

Pregnancy & Parenting Newsletter Error: Some members are experiencing a loading issue due to a Pregnancy & Parenting Newsletter sign-up appearing. Our tech team is working to fix this. We apologize for any frustration or inconvenience this may be causing.

Member Sign Out: Clicking on "sign out" at the top left of the page will bring users to a log in page, rather than the iVillage homepage. Our tech team is working on correcting this. We apologize for the inconvenience this may be causing.

Ads: We experienced an issue with some ad areas showing double ads, hindering navigation in some cases. The issue has been resolved and we apologize for any inconvenience this may have caused..

Individual Issues: Our team is working on individual page issues and other technical problems as they arise. If you encounter a problem with something on iVillage, please contact Customer Service. Please be sure to include the URL of the page and a brief description of the problem if possible.