Issues with the Boards

Avatar for CMEvelyn
iVillage Member
Registered: 05-29-2012
Issues with the Boards
28
Tue, 10-23-2012 - 7:26pm

Hi,

I wanted to comment on some of the issues you've been posting about, particularly in the QOTD thread. I started a new thread in case there are still some people who can't read replies. If I miss anything, please let me know.

1. Font colors - look for a message on the Help Board soon for a way to post colors.

2. PPWM thread - all the messages should now be showing.

3. Have to keep logging in over and over - if anyone is still experiencing this, please let me know what browsers you've tried, and what error messages you are getting and I will report it.

4.Can't see replies - They're debugging all the issues related to Replies (can't view them / can't reply), and will deploy a fix as soon as they have one for either issue. The good news is that this will also fix these issues in Mobile.

5. Email or name already in use errors when trying to update preferences - this is next on the list to be fixed

6. Macros - The new platform doesn’t support this, so we’re building them from scratch. Copy and save all of your macro code, but note that some of that might be accounted for in the new WYSIWYG.

7. Line breaks not showing in posts - this has been reported.

8. Quick Reply not working - this has been reported.

9. Missing sigs and avatars - Some of your signatures are starting to trickle in. They're still working on reloading the rest. In the meantime, they've been asked to change that 255 character limit. This should allow you to add a new one. They're preparing to reload Avatars. Many users have had success adding a new one.

10. Can't tell what messages are new - Marking threads or posts as "new" or "read" is one of those features that have to be built back in, now that we're live. Jessica has already created a project ticket for this.

Someone mentioned receiving an email or message that stated you wouldn't notice a difference when the boards switched.  I don't know where that was, but in the message that was posted to the boards by Jessica, she did say that our #1 goal has been to impact your experience on the boards as little as possible. She also said, that after we were live on our own platform, she could promise that we'll have some things that need to be reworked or added or even removed. 

The best place to find out if there is a solution to your problem or to report it if it's not listed, is the Help Board. Jessica is also posting updates there every time a fix is implemented.

We understand your frustration and appreciate your patience and support. Everyone is trying their very best to get all this working as soon as possible. I apologize for the inconvenience and hope you can bear with us for a little longer.









iVillage Member
Registered: 06-29-2007
Wed, 10-24-2012 - 3:49pm
I can't see PPWM either right now. Its really sad because for the past 4 years part of my morning ritual was to come to Q&E and gab with the girls, and right now I really dread checking this board....

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iVillage Member
Registered: 11-01-1999
Sat, 10-27-2012 - 9:00pm

I see a signature.  It's the wrong signature.  Moe has been dead 26 days.  Went to change my signature.  iVillage tells me my e-mail address is already in use,  Well, ya!  By me!

iVillage Member
Registered: 04-01-2002
Sun, 10-28-2012 - 8:35am

I have the same issue, Gaye. I can't change anything about my User Profile because it's already in use.   Very frustrating.   At least I like the sig it gave me.   Baseball is almost over (the Giants are about to sweep that series- go National League!) and I’ll then look stupid.   But at least it doesn’t say Welcome Summer or a patriotic one for the 4th of July.

I am also having most of my posts lost when I post.   I hit the post icon and my screen goes to a message telling me the web site can’t be found.   And I lost my words.   So, I am having to write every post in Word and copy/pasting it.   No fun.

I still can’t use Chrome or Firefox.  

iVillage Member
Registered: 10-10-2003
Sun, 10-28-2012 - 9:10am

I cant figure out color- I can change the size and font..

 If I click on disable rich text just below the comment box it does the thing that Daisy had in her post.

 

iVillage Member
Registered: 04-01-2002
Sun, 10-28-2012 - 9:22am

I am getting color because I am writing everything in Word, then copy and pasting it here.   I have lost too many posts to do it otherwise.  

iVillage Member
Registered: 12-16-2004
Sun, 10-28-2012 - 10:05am

Honestly what annoys me is that they didnt BETA test this, like normal sites would do  before giving it to the general population.

You are not dumb  Tracy, you are just not used to being a forced beta tester.

iVillage Member
Registered: 04-01-2002
Sun, 10-28-2012 - 10:32am

I don't even know what that is, Hanna, but it doesn't sound good.   I just want to be able to log on and have it work.

iVillage Member
Registered: 10-31-1999
Sun, 10-28-2012 - 3:16pm
Gaye, the e-mail already being used thing happened to me too. Evelyn advised that i go here: http://www.ivillage.com/contact-us and request the e-mail be changed .... i had an old e-mail in there but asked them to change it to the new one and it worked! Good luck!

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iVillage Member
Registered: 10-31-1999
Sun, 10-28-2012 - 3:20pm

Is this thread floating on the top?  No matter what I do, it is always on top... just wondering.

 photo Chairs_zps22c44493.jpg

Avatar for caraleas
iVillage Member
Registered: 10-06-1997
Sun, 10-28-2012 - 4:22pm
I was thinking the same thing - guessing the powers-that-be have pushed it to the top for the time being.... I wonder at the wisdom of that, since all we do is bi*** about the change!