I can't get into my journal!

iVillage Member
Registered: 04-26-2007
I can't get into my journal!
2
Tue, 10-16-2012 - 1:55pm

Hi there,

Is anyone having trouble getting into their journals?  I can access everyone else's, but when I click on the title of mine, I get an error message.  I'm using Firefox, and I logged out and logged back in, but that didn't seem to help.

Help?

Thanks!

New Year

Avatar for cmkarla
Administrator
Registered: 01-03-2001
Tue, 10-16-2012 - 2:40pm

Hi Amy,

I am looking into this and will get it reported right away. In the meantime, this updated info may help:

http://www.ivillage.com/forums/node/119781336

Right now, this is what is being worked on:

1. Fixing Log In in IE

2. Re-importing missing user accounts (those "Visitor (Not Verified)" accounts), which is also related to the Error pages we get when we click on a thread.(What happens is this: when we click on a thread, the system needs to load all the info about that thread – the content, the settings, and the users attached to it. As the system searches frantically for the all the users participating in that thread, when it hits a missing user account, the page load fails.)

I'll check back to see if this fixes your issue. If you have any further questions or concers, please feel free to e-mail me: allhealthcm@mail.ivillage.com

Karla

Karla
Community ModeratoriVillage.com

iVillage Member
Registered: 04-26-2007
Wed, 10-17-2012 - 9:56am

Thanks, Karla.

New Year