Still cannot access profile or change signature, etc.
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Still cannot access profile or change signature, etc.
| Thu, 12-20-2012 - 10:03pm |
Just to let you know, I can sign in to post. Still cannot acces my preferences and set them or reset them, signature, etc. Says my email address is "already taken." Well, DUH! :O It is! What's up? It's December already!
Blessings,
Gypsy
)O(
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| Q: | Where can I change my password? |
| A: | Log in, go to Edit My Preferences, and click the Account tab. Make and save your changes. |
Hi Gypsy, CMKarla is out of the office today, but I passed on your post along to her and to our tech team. I'm very sorry that you are still running into this issue, the tech team has been focusing on slowness and login issues, so I'm not sure where this issue is on their list. You can read the most recent updates on this thread on iVillage Help:
http://www.ivillage.com/forums/ivillage-women/around-ivillage/ivillage-help/ivillage-help/update-12-17-2012#new
I truly understand how frustrating this is, and wish I had more to tell you. Is it possible for you to change the email address temporarily so you can change your preferences and siggy? I know it's not the best solution, but the only work around I have at the moment.
Thanks for your reply. I use my email addy as my sign in, with my password. So, if I change that, I won't be recognized as an existing member, right? I'll just forget about my profile, as though it doesn't exist, until the bugs are fixed. At least I can sign in and post! :P
Blessings,
Gypsy
)O(