Log-In Issues

Avatar for cmkarla
Administrator
Registered: 01-03-2001
Log-In Issues
4
Wed, 10-17-2012 - 9:53am

Hi Everyone,

Some of you have written and let us know you are having log in issues. This is generally happening with IE and temporarily switching to Mozilla FireFox or Google Chrome may solve your problem. The teach team is aware of the issue and are working to correct it.

Also, here is a little more information for you:

Right now, this is what is being worked on:

1. Fixing Log In in IE

2. Re-importing missing user accounts (those "Visitor (Not Verified)" accounts), which is also related to the Error pages we get when we click on a thread.(What happens is this: when we click on a thread, the system needs to load all the info about that thread – the content, the settings, and the users attached to it. As the system searches frantically for the all the users participating in that thread, when it hits a missing user account, the page load fails.)

If you have any further questions or concerns, please feel free to e-mail me: allhealthcm@mail.ivillage.com

Karla-Community Moderator

Karla
Community ModeratoriVillage.com

Avatar for cmkarla
Administrator
Registered: 01-03-2001
In reply to: cmkarla
Thu, 10-18-2012 - 1:43pm

It's great to see you back Karen! :-)

Karla
Community ModeratoriVillage.com

Avatar for cmkarla
Administrator
Registered: 01-03-2001
In reply to: cmkarla
Thu, 10-18-2012 - 1:41pm

Hi Lorie,

Many of us are receiiving the same message and the tech teams are working on it. I don't have any further information but will e-mail you when I hear something.

Thank you for being so patient!

Karla
Community ModeratoriVillage.com

iVillage Member
Registered: 11-26-2001
In reply to: cmkarla
Wed, 10-17-2012 - 10:08pm

Tonight is the first time, that I've been able to get on Karla.  I was really excited about it.

Community Leader
Registered: 10-22-2001
In reply to: cmkarla
Wed, 10-17-2012 - 9:31pm

I have had Log-In Issues, also problems where they say my e-mail address is already taken, now they want me to change my Password.

I am not liking this at all and I am not very happy.

Too many changes, problems, and/or glitches.

Nightangel