Log-In Issues
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| Wed, 10-17-2012 - 9:53am |
Hi Everyone,
Some of you have written and let us know you are having log in issues. This is generally happening with IE and temporarily switching to Mozilla FireFox or Google Chrome may solve your problem. The teach team is aware of the issue and are working to correct it.
Also, here is a little more information for you:
Right now, this is what is being worked on:
1. Fixing Log In in IE
2. Re-importing missing user accounts (those "Visitor (Not Verified)" accounts), which is also related to the Error pages we get when we click on a thread.(What happens is this: when we click on a thread, the system needs to load all the info about that thread – the content, the settings, and the users attached to it. As the system searches frantically for the all the users participating in that thread, when it hits a missing user account, the page load fails.)
If you have any further questions or concerns, please feel free to e-mail me: allhealthcm@mail.ivillage.com
Karla-Community Moderator
Memeber Support
| Q: | Where can I change my password? |
| A: | Log in, go to Edit My Preferences, and click the Account tab. Make and save your changes. |
It's great to see you back Karen! :-)
Karla
Community Moderator, iVillage.com
Hi Lorie,
Many of us are receiiving the same message and the tech teams are working on it. I don't have any further information but will e-mail you when I hear something.
Thank you for being so patient!
Karla
Community Moderator, iVillage.com
Tonight is the first time, that I've been able to get on Karla. I was really excited about it.
I have had Log-In Issues, also problems where they say my e-mail address is already taken, now they want me to change my Password.
I am not liking this at all and I am not very happy.
Too many changes, problems, and/or glitches.