Can't change avatar...signs me into someone else's account!

iVillage Member
Registered: 10-08-2010
Can't change avatar...signs me into someone else's account!
3
Sun, 11-21-2010 - 1:58am

I'm new on the board and I went to update my avatar but when I did, it had me signed into a completely different account! It wouldn't let me change anything and happened every time I tried to update the avatar.

HELP!!!

Avatar for cmerin
Administrator
Registered: 01-20-2004

Hi!

I'm sorry you're having a problem with the avatar and account. Can you please email me at techtalk@mail.ivillage.com so I can look into this further for you? If you could include how you're accessing your profile, including the link, along with the account that is showing up, that will be helpful.

Thank you,

Erin
Community Technical Assistant | Community Moderator
iVillage.com

iVillage Member
Registered: 10-08-2010

Well it looks like the issue was fixed somehow...I just tried it again to see just what I was doing to get logged into the other account and it didn't happen this time...

Basically all I did was upload an avatar from my computer. When I went to upload it I was in my account and when the popup window to upload the image closed (I selected 'finish' after the upload) and then I was in another account...

Avatar for cmerin
Administrator
Registered: 01-20-2004

Hi -

I'm sorry that happened, but glad it seems to be fixed. If it does happen again, please let me know!

Erin
Community Technical Assistant | Community Moderator
iVillage.com