Glitch

iVillage Member
Registered: 07-02-2011
Glitch
3
Tue, 01-08-2013 - 5:29pm

I am new today and wanted to upload a picture and an avatar.  I followed the requirements for size and none of my pictures will up load.   Must you upload from the internet or can you upload from your computer?

Upload a File: 
Community Leader
Registered: 10-22-2001
In reply to: SwampCatNana
Wed, 01-09-2013 - 1:04pm

Hopefully someone will answer you soon...

I can't figure out my avatar either...:(...

Love your pic, how cute and adorable...

Wish I could be of more help!

Lorie

Nightangel
Avatar for cmerin
Administrator
Registered: 01-20-2004
In reply to: SwampCatNana
Wed, 01-09-2013 - 2:49pm
Hi -

I'm sorry you're having a problem with your avatar. You need to upload the photo from your computer. As soon as you click on the browse button a folder on your computer should open. Navigate to your image and click open.

If you are still experiencing an issue, please let me know. It would help if you can tell me what exactly is happening/what step you're experiencing an issue with. I do want to note that we are currently experiencing some slowness issues that may be playing a part in your issue. Once resolved, you should be able to change your avatar with no problem.

Thanks!

Erin
Community Technical Assistant | Community Moderator
iVillage.com

Avatar for cmerin
Administrator
Registered: 01-20-2004
In reply to: cmerin
Wed, 01-09-2013 - 2:59pm
Hi Lorie,

I'm sorry you're having an issue. Can you tell me what's happening exactly?

Thanks,

Erin
Community Technical Assistant | Community Moderator
iVillage.com