Hi. My avatar is gone. How do I get it back?

iVillage Member
Registered: 11-13-2001
Hi. My avatar is gone. How do I get it back?
16
Tue, 10-16-2012 - 8:45am

I checked out my profile and this is not even a place to put an avatar.   There is a plae for your signature.  

THanks.

Photobucket

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iVillage Member
Registered: 01-03-2001
Sat, 10-27-2012 - 11:07am

Not using gmail so this won't work. Not inclined to change my email, even if it would let me, to another account either... too much is going wrong as it is.

As for the character lenght, clearly this number is strange --- how in heaven's name is anyone getting anything beflow that limit with links back to their boards? As near as I can tell, the 255 limit is pretty much exhasted just with my linkback to Photobucket for my eagle pic, for, as you can see, it has returned but with that links only as CL for " showing as additional (6?) characters! But wierd --- that little quotation mark is blue and it's linked --- to my board Stitcher's Niche! Not that anyone but a semi-geek like me would even try clickong on a quotation makr!Foot in Mouth

Avatar for cmerin
Administrator
Registered: 01-20-2004
Fri, 10-26-2012 - 2:07pm

Hi Ann -

What browser and OS are you using?

The avatars and sigs are still being added back in. That's why you see a lot of the default red ones. As soon as they are imported completely they will automatically switch to the one you had (unless you manually change it like I did to mine).

Erin
Community Technical Assistant | Community Moderator
iVillage.com

iVillage Member
Registered: 12-12-1997
Fri, 10-26-2012 - 1:32pm

I'd like to get my avatar back, as well as my signature, but I can't access my account. The "Edit My Preferences" tab takes me to a nearly blank screen. I use IE. Whoa! I take that back! My signature just appeared! Now to see if I can get back (find) the avatar I had.

 


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Avatar for cmerin
Administrator
Registered: 01-20-2004
Fri, 10-26-2012 - 12:51pm

Hi Carol,

I'm sorry. I had the same exact error. There is a quick fix, but I don't know if you want to do it, but it's worth mentioning. To fix the email error, you can change the email address temporarily if you'd like. I don't know if you're using gmail, but if you are, gmail accepts any form of the email address as the same one.

For me this meant changing it from cmoderin@ to cmod.erin@. You can have cm.od.erin, cmod.e.r.i.n@ and so on. They all go to the same box. That fixed the email error. (Which is being worked on.)

The character limit is not work-aroundable, but when you get below the limit (by removing coding) the error disappears.

I know, none of the above is ideal, but it's what I have at this very moment.

ETA: The avatars are trickling in—as they are updated the default red iVillage ones will be replaced automatically.

Erin
Community Technical Assistant | Community Moderator
iVillage.com

iVillage Member
Registered: 01-03-2001
Thu, 10-25-2012 - 10:59am

Erin, in my preferences, ALL the boxes are blank EXCEPT my signature code, which it's rejecting as too long.

And nothing I do makes it work --- I still get the email taken and signature too long message when I'm not even TRYING to work on the signature. I can't FIX the signature. I can't insert my avatar. I can't do ANYTHINg to my preferences without those two irritating messages. 

This is VERY frustrating...

Avatar for vegiemama
Community Leader
Registered: 01-06-2000
Wed, 10-24-2012 - 5:38pm

cmerin wrote:
<p><span style="font-size:11.0pt; font-family:'Calibri','sans-serif'">Hi Sue -</span></p><p><span style="font-size:11.0pt; font-family:'Calibri','sans-serif'">I am sorry I missed this. Did you get this squared away? If not, there is a temporary work-around. The signature issue is a known issue. We've requested the limit be removed. In the meantime, removing any unneeded coding from it will {hopefully} get it below the 255 limit. If you need help, let me know.</span></p><p><span style="font-size:11.0pt; font-family:'Calibri','sans-serif'">On the replies thing, if you are in your settings and click on private messenger, the two replies boxes should either be empty or have numbers in them. If they have your member name, delete it and add a number. That should correct it and allow you to save your settings.</span></p><p><span style="font-size:11.0pt; font-family:'Calibri','sans-serif'">Please let me know if you need anything.</span></p><p><span style="font-size:11.0pt; font-family:'Calibri','sans-serif'">Thanks,</span></p>

Erin, I did get it sorted...I have my avatar, and I have a siggy.  Not my usual siggy.  Hoping the 255 character limit goes away so I can bring back my rotator and other info I had in my siggy.  But I'm patient.


Sue
Homeschooling mom to DD15 & DS11

CL of Homeschooling, Signature Showcase, Ectopic Loss, and Fertility Charting

Avatar for cmerin
Administrator
Registered: 01-20-2004
Tue, 10-23-2012 - 8:08am

Hi Sue -

I am sorry I missed this. Did you get this squared away? If not, there is a temporary work-around. The signature issue is a known issue. We've requested the limit be removed. In the meantime, removing any unneeded coding from it will {hopefully} get it below the 255 limit. If you need help, let me know.

On the replies thing, if you are in your settings and click on private messenger, the two replies boxes should either be empty or have numbers in them. If they have your member name, delete it and add a number. That should correct it and allow you to save your settings.

Please let me know if you need anything.

Thanks,

Erin
Community Technical Assistant | Community Moderator
iVillage.com

Avatar for vegiemama
Community Leader
Registered: 01-06-2000
Fri, 10-19-2012 - 3:46pm

Erin, when I try to change my avatar, I get these errors:

  • Only numbers are allowed inNumber of replies per conversation page.
  • The signature is too long: it must be255characters or less.

Not sure if these are the same errors others are seeing.  If not, adding mine to the list of bugs then Wink


Sue
Homeschooling mom to DD15 & DS11

CL of Homeschooling, Signature Showcase, Ectopic Loss, and Fertility Charting

iVillage Member
Registered: 07-09-2001
Thu, 10-18-2012 - 9:52am

I get that message, too, in addition to the one about my signature being too long.





 




Community Leader
Registered: 10-22-2001
Wed, 10-17-2012 - 11:35pm

Thank Goodness!

I thought I was the ONLY one with that problem...

So stressed out right now.

Lorie CL for Heart Health

Lots weird things going on.

Nightangel

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