I'm really starting to lose it now

Avatar for wClarity
Community Leader
Registered: 11-04-2012
I'm really starting to lose it now
7
Sun, 12-30-2012 - 10:03pm

ivillage seems to be back at square one with an old glitch rearing its ugly head.  New posts are once again found towards the bottom of page one...under older posts... (I didn't even think to check over on page two, which I had to do during the initial switchover until it was finally resolved...where I would find brand new posts from newcomers and I would have to apologize for not getting back to them sooner)...I'll check it out when I am through here getting my frustration out.    

This was absolutely the most problematic initial glitch for me. I understand people were all concerned about their siggies and avatars and such, but my Board, EAS, is a support board where people come when they are hurting and in dire need of support.  And when their post gets overlooked because no one thinks to scroll down looking for a new post, well then we have a situation where people are not being welcomed to the Board or getting support they need in a timely manner.

And, while I'm here, I'm having a new problem (for the last week or so) logging in (laptop).  When I first enter my Board, there's my name...in the upper left hand corner...teasing me...looking like I'm logged in, but it flits away in a few seconds and then, I have to log in again.  If I'm lucky, it might take on the second try...more often than not, it takes three tries.

You'll have to excuse me.  I am angry...and I have no where else to put it.

Clarity

Community Leader...EAS


iVillage Member
Registered: 07-23-2012
Fri, 01-04-2013 - 12:50pm

"Thank you for listening,

>She'd be more than happy to help you with any issues as well as listen to your frustrations...<

lol...I'll tell her YOU sent me"

As always I am happy to hear from you in pm, or email and have added each time your concerns and issues to the tech team. I know they are working hard to fix all our frustrating issues.

Avatar for vegiemama
Community Leader
Registered: 01-06-2000
Wed, 01-02-2013 - 11:36pm

I too am having trouble being able to post.  I'm logged in but it says I'm not logged in, so I log in and get an error that the page can't be found (usually) or occasionally another error that I don't recall.  Anyway, then I have to go back to the board home page and click create a new post and try it all over.  Sometimes it takes 5-6 tries just to create a new post.  And then sometimes I create the post and when I click post, I get sent to an error post...except...get this...the post actually did get created!  (I learned to check the board page and see if it posted, after double posting a couple of new threads.)

Things around here are really not user friendly.  At all.  People don't stay where they're not welcome, hence the dead boards.  Who would want to be here when posting is problematic at best, and impossible for many?


Sue
Homeschooling mom to DD15 & DS11

CL of Homeschooling, Signature Showcase, Ectopic Loss, and Fertility Charting

Avatar for cmerin
Administrator
Registered: 01-20-2004
Mon, 12-31-2012 - 2:16pm

Hi Shy,

I know I've seen this and others have commented on it as well—the different views when logged in/out. Unfortunately I think that's how that works. (Not saying it's a good thing, just that that is that way because it's how it is.) I know it's something that we want to work on. Do you see the same view when logged in? Or is that changing as well?

You're actually one-up on me with the iphone posting, I can't post from mine at all.

I've been out and am playing catch-up, so if I find out any info I'll be sure to let everyone know.

Thanks and have a happy new year!

Erin
Community Technical Assistant | Community Moderator
iVillage.com

Avatar for cmerin
Administrator
Registered: 01-20-2004
Mon, 12-31-2012 - 1:55pm
Go right ahead! :)  Seriously, your mod is always available as your first point of contact should you have any issues whatsoever, be it tech related, member related, and so on. And you can always contact me directly as well and I'll be happy to help or point you in the direction of someone who can. :)

Erin
Community Technical Assistant | Community Moderator
iVillage.com

Avatar for wClarity
Community Leader
Registered: 11-04-2012
Mon, 12-31-2012 - 11:48am

Thank you for listening,

>She'd be more than happy to help you with any issues as well as listen to your frustrations...<

lol...I'll tell her YOU sent me Laughing

Community Leader...EAS


Community Leader
Registered: 07-16-2001
Mon, 12-31-2012 - 11:09am
I'm having the exact same problems, Erin, and have for weeks. Login doesn't stick, even though it teases you like it has. Posts are in jumbled order until I do get logged in again. Being able to post from my phone/iPad is more consistent now, but I still get the "please wait" message about once a week. I don't understand how the mods aren't infuriated by all of this as well. Or maybe they are. I think I've seen Thia once in the past couple of months.
Avatar for cmerin
Administrator
Registered: 01-20-2004
Mon, 12-31-2012 - 10:44am

Hi Clarity -

I am sorry you're so frustrated. I'm not seeing the issue with new posts at the bottom. Are you still seeing this? Is it just on your topic?

As for the log in and name, the one on the right under quick links is the one that would be the best indication of whether you're signed in or not.

And as always, please feel free to contact your moderator directly via email. She'd be more than happy to help you with any issues as well as listen to your frustrations and pass along your comments and concerns.

Have a Happy & Healthy New Year!

Erin
Community Technical Assistant | Community Moderator
iVillage.com