Logging In and Other Issues

Avatar for cmdonnab
iVillage Member
Registered: 04-27-2000
Logging In and Other Issues
28
Thu, 02-28-2013 - 10:24am

Good morning!

I wanted to take a poll, if you have time? I'd like to know what problems -- after clearing cache and starting over to be sure any old issues no longer show -- you're still experiencing in the boards. We've made some fixes and we'd like to know what you're still seeing to fine-tune our list and focus.

For example, sig lines used to be a big issue. Now, many of us (most of us?) are able to update them. We've also made headway with our profanity filter and logging-in.

One thing I did want to suggest about logging in is this -- when you click to sign in, I know it's a pain, but give it a minute or two before you give up. Likely due to the size of our data files, it takes a minute or so before the log-in click syncs up with our boards, so it won't look like you're signed in until you give it a minute for the screen to refresh. At first, it looks like you're not signed-in and you still see the options to sign in at the right and at the top, but if you can wait and let it cycle through, you should end up logged-in.

Thanks for taking the time to keep us in the loop. Whatever we learn here will be passed along, so please include your browser versions and any other details that may help.

Donna

 



Avatar for theresa_winger
iVillage Member
Registered: 06-23-2009
Thu, 02-28-2013 - 2:12pm
Just wondered when we would be able to subscribe to a disussion and/or thread?
That’s what kept me coming back.So far, not receiving any email.

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Avatar for theresa_winger
iVillage Member
Registered: 06-23-2009
Thu, 02-28-2013 - 2:15pm

I can’t seem to edit my signature either. It tells me the email I’m trying to save the signature to, is already taken? Sorry, but it won't let me take out community leader.


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Avatar for hugss
iVillage Member
Registered: 09-25-2010
Thu, 02-28-2013 - 8:16pm

twig04 wrote:
<p>Well wonders never cease: a note/update from someone ......</p><p>honestly, from what I experience and what my boardies are still experiencing not much has been accomplished if at all. No siggies are appearing, unending log in issues still prevail, having posts sort and stick newest to oldest still not working,  not having post pop to the top, not being able to find other posts or new posts without going into the "see all posts on boards" and then scrolling,  shall I continue?  Most of all the "old issues" still show.  I for one do not see any or not much progress on anything and it's still as discouraging now  to come to ivillage as it was the end of October.  Boards are dead.</p><p><em>When you say, "thank you for keeping us in the loop",,,</em> all I can say is that <em>every ivillage cl</em> and many boardies (non cl's ) have been trying to "keep you in the loop" since this change happened in October.  It is us that has been kept "out of the loop" , left hanging, wondering, waiting etc.    If you go back to the original threads reporting the problems, you'll find that not that much has changed,,,   I would not spend one more second rehashing problems on the boards, so many.    Ivillage is so far from "fine tuning" it's ridiculous and we all had hoped that thus far iviillage was focused on the problems : guess not.  What is it then that was being focused on other than the tremendous amount of data that according to this thread is still a problem.</p><p>Perhaps<em> you could just tell us</em> what fixes have been made, then we don't have yet one more thing to do  on boards that aren't yet working yet properly. Who will find replies , as usual it's too time consuming to scroll thru the replies to find anything...    IMHO that would be more helpful .</p><p> This is all so discouraging..........................</p><p> </p><p> </p>


I definitely agree with Suzan here,
Hard to tell what is *fixed* so perhaps you should tell us.
Boards still load slowly
Log in is still an issue for many
Why should we have to *wait*/waste time til we can get logged in?
Error messages when trying to log in/post/reply
White pages also appear when trying to post
Not all browsers are working *yet*
Members have left in droves once again & won't be back .. not to mention CL's as well
The boards are totally inactive/dead .. that should be all the proof you need of what is/isn't working!
I love my siggies but they don't work for everyone as does not the avatars.
Can't find new posts as they end up on another page
Everyone sees the board differently which is not good
Quite discouraging after all this time & little/if any improvement ::shaking head::






iVillage Member
Registered: 06-03-2009
Thu, 02-28-2013 - 8:59pm

I'm having the same problems as Arryl and in fact this is the first time I've been able to log in and post in at least a week.  When I want to reply to a thread or start a new one it used to take me to the log in page, I'd log in, then I'd see the not authorized comment, then it would auto refresh, and then I'd be logged in and could post.  Now it either doesn't auto refresh and takes me back to the log in page or it takes me to the page not found page.  These fixes aren't working and I've lost patience with them.  I'm not going to sit here and keep trying to log in to participate in a community who's head honcho's don't give a rats rear that we're here.  The boards are dead, the leadership is atrocious, and the excuses and apologies have worn out their welcome. 

Follow me to Coping with Job Loss

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--------
iVillage Member
Registered: 01-03-2001
Fri, 03-01-2013 - 12:07pm

Signatures --- I still get the 225 character limit *And* when I try to shorten my signature, it sayys my email is taken. 

As for logging in... Waiting for how long? refreshing thre or four times sometimes helps, but not often enough to make it worth the effort. And I get logged out everytime I leave a board, even though I have checked the "keep my logged in" box. . It used to be I could log in on one board and I'd be logged in on all. No more...

The profanity filter. It blocked a post on cleaning area rugs today, for gosh sakes! Something about the photo of an oriental rug offended it, I guess, becasue when I deleted the photo, it let me post. So I can't post links to photos becasue there's no way I can find the profanity in the url code, let alone change it and let the reader see the photo... PULEESE

Search is a JOKE. Totally useless...

And speaking of jokes, having to switch between WYSIEYG rich text and disabled rich text just to post a cut and paste, being unable to post links in WYSIWYG without relinking each and every url but having to use plain text where you can't bold, etc adn spacing is off... TOTALLY a joke.

When you try to edit a post for spelling , especially in the title, you get "this post cannot be found"  which usually leads to posting again, even though it is still there so add a few steps to the posting process: click on post, see the error message, go back to main page, refresh, refresh, refresh and if it doesn't show by then, repost, only to find it FINALLY ended up on there twice...

Sorry --- this is NOT fixed. NOT EVEN CLOSE!

P.S. Edited to add --- someone else mentioned that old posts are losing content. HECK, even new ones are. I have found several that I have posted SINCE the changeover that have lost all their content, often content I cannot recreate *AND* many of these will not let me edit them as well...

And I just rememebred, when reading through another post here, that attachment isn't working for me. Only one photo, at best, can be attached, and it often rejects that one photo, saying file can't be found, even though I HAVE the dratted thing on my computer, in iPhoto and in Photobucket IN JPG and below the size limits... And if I want to post a screen grab, which on my machine comes out as a tiff, I have to go through Photohop to turn it into a jpeg and then into Photobucket before I can post it becasue the little photo icon only wants urls!. Believe me, that slows down how many screen grabs I will try to provide and besides, they are so small when posted within the text box that they are basically undreadable!

And asking our mods to help--- heck, we just LOST another one at H&G. Who do we go to now?

Avatar for cmerin
Administrator
Registered: 01-20-2004
Fri, 03-01-2013 - 2:42pm

Hi Zoe -

That's how quick reply works. It's just plain old text, no formatting.


Erin
Community Technical Assistant | Community Moderator
iVillage.com

Avatar for cmdonnab
iVillage Member
Registered: 04-27-2000
Fri, 03-01-2013 - 2:53pm

Hi, Carol

I hope I was clear -- we don't think we're "fixed" yet, but they've been making changes, in prep for the upcoming deletion that Jess mentioned, and we've heard from some people via email that were writing our Customer Support dept., that they've had less issues. That's why I posted here, to get the experiences of everyone that's been posting here to the board faithfully. It's good to know what is still being experienced.

Thanks..

 



Community Leader
Registered: 07-26-1999
Fri, 03-01-2013 - 3:28pm
Donna, when you say "in prep for the upcoming deletion" does that mean no deleting has been done yet?
Photobucket
Avatar for cmerin
Administrator
Registered: 01-20-2004
Fri, 03-01-2013 - 3:48pm

thatyank wrote:
And if I want to post a screen grab, which on my machine comes out as a tiff, I have to go through Photohop to turn it into a jpeg and then into Photobucket before I can post it becasue the little photo icon only wants urls!

Hi Carol—

You definitely don't need to go through photoshop or photobucket. To change the file type of a file, just change the extension name of the file. For example, photo.tiff would become photo.jpg. I haven't been on my mac in a while, but if you go into properties of the file, you should be able to change the name. I know on my PC I can just F2 and change the extension. I think you can just click the name area on the mac?

As for the photo icon, it absolutely uploads from your computer. When you click on the icon, in the next pop-up screen, click on the browse button:

Then on the next screen, choose upload > browse:

Then once you've found your image, click that and then open:

Then on the screen, highlight your image and choose insert
(or click the image photo in the bottom box):

And then change any settings you'd like and click on insert on the next window:


Erin
Community Technical Assistant | Community Moderator
iVillage.com

Community Leader
Registered: 07-16-2001
Fri, 03-01-2013 - 8:12pm
I rarely use my laptop to post, so I don't see a lot of the same things everyone else is. However, the fact that my login never sticks and I get randomly logged out for no reason really ticks me off. I haven't tried to change preferences in a long time because I assumed they still weren't working, but I'd be extremely happy if I could turn signatures off permanently. That's a lot of extra scrolling for me. Last, because I'm on an iPad I'm probably one of few who has this problem. The menu bar opens randomly on the left side of the screen. I don't have to touch a thing. It just opens. Oh, one more- I'm still getting the "please wait" message with a little clock on occasion when I hit post after a quick reply. Sometimes it's actually posted the message and sometimes it hasn't. I never know until I check. Oh...another one...I can't paste links into the body of a message from my iPad either. They always paste into the subject line. I hit reply thinking I only had TWO things that were most important. The list keeps growing.