Pages won't load

iVillage Member
Registered: 09-13-1999
Pages won't load
3
Mon, 09-17-2012 - 11:08am

I have been having a lot of trouble with pages not loading.  The most recent problem is with the current community challenge.  I can't access the assignment for today.  I have the problem whether I use Internet Explorer or Firefox & have tried it on 3 different computers & each has a different OS (XP, Vista & 7).  No slide shows will load, the pages just stay grayed out.  I have submitted this problem via the form on the contact us page, but all I ever got for a response was after the first submission & that was just a generic email response that said we are aware of the problem & are working on it, but never heard anything else.

Avatar for cmerin
Administrator
Registered: 01-20-2004
Mon, 09-17-2012 - 12:09pm

Hi,

I'm sorry you're having an issue with the site. We do have the tech team working on an issue some members are experiencing with slideshows. Unfortunately the issue is still open as it's not an issue that we've been able to reproduce. We do apologize for the delay and inconvenience. When you're viewing the slideshows, do you have any 3rd party adblocking software running? Sometimes that will mess with sites. I would suggest viewing the site in FF in safe mode with addons disabled and see if the page loads for you.

As for the challenge, I'm not sure why you'd have an issue with that as it's not a slideshow, but I've notified the moderator who handles the challenges. I'm sure she'll be able to help you out.

Thanks,

Erin
Community Technical Assistant | Community Moderator
iVillage.com

Avatar for cmbren
iVillage Member
Registered: 12-22-2000
Mon, 09-17-2012 - 12:16pm

Hi there! I'm sorry you're having problems with the assignments page loading correctly for you. Let me see if I can help. :smileywink:

First, could you check and see if this is the page you're currently going to? The reason I'd like to double check is that you mentioned not being able to loadslideshows and the assignment page for today doesn't include any slideshows.
http://www.ivillage.com/challenges/getmovingnow/assignments

Today's assignment itself is to the right, in a text box that should allow you to scroll to read the entire thing. Since this is the first day of the challenge, the only assignment viewable is today's; the others shown below the main picture as upcoming will be activated on their specific days.

If you're still unable to view the current assignment, could you please take a screen shot and attach it here in your reply? That way, I can have our tech department look into it. 

Avatar for hugss
iVillage Member
Registered: 09-25-2010
Mon, 10-15-2012 - 10:27pm
How do you get your siggy to work ?