Update - 12-17-2012

Avatar for cdjessica
iVillage Member
Registered: 07-13-2011
Update - 12-17-2012
4
Tue, 12-18-2012 - 3:58pm

(I originally posted this in reply to my previous update here: http://www.ivillage.com/forums/ivillage-women/around-ivillage/ivillage-help/ivillage-help/latest-update-12-10-12 but I want to make sure everyone catches it. Wink)

Hi, everyone.

I know I haven't posted an update in quite some time. Unfortunately, there's not much to report. Here's why:

When the boards started experiencing slowness -- pages taking forever to load, pages timing out and failing, etc. -- that became the top priority for the tech team. Shortly after they started investigating, it was brought to our attention that the slowness on the boards was slowing down the rest of the site as well. What started out as a message boards fix turned into a site-wide fix, with many more moving parts to take into account.

They're still working on these issues, including the login & posting failures. (The two issues are related, turns out.)

One small fix did go through though -- they raised the character limit for signatures from 255 to 1000. I bet many of you have seen signatures showing up again? 

I'm getting an update from the tech team about the login/posting bug this morning, and I'm meeting with the higher-ups (all of them) at iVillage on Wednesday. We need a final solution to all of the issues we're having -- everyone here agrees on this. We can't keep going the way we are, and we know it. Should be an interesting meeting!

Thanks!

Jess

...keep going!

Avatar for purple31
iVillage Member
Registered: 03-06-1998
Wed, 12-19-2012 - 9:12am

So, the most recent "update" you have is from 12/10 (last Monday)?  According to that, the "big meeting" was *last* Wednesday? 

Is anyone willing to share a real update?   




Avatar for cmdonnab
iVillage Member
Registered: 04-27-2000
Wed, 12-19-2012 - 12:57pm

Hi, Laurie

Here's the actual text of Jess's update  from 12/17 -- I think the url copied wrong:

Avatar for cdjessica
Administrator
Posts: 159
Registered: 07-13-2011
Mon, 12-17-2012 - 3:50pm

Hi, everyone.

I want to give you an update on the meeting I had with my bosses last Wednesday.

The first important thing that happened was that I and some others here in the office got to tell our new GM the whole history of our community -- historical traffic trends, the Mizinga > Lithium move and the lessons learned there, the relationship we had with Lithium & the reasons we left, and much more. It was good for him to hear, and to put our current situation into a richer context.

The second important thing that happened was that we had long discussions about all of the options for improving the community experience at iVillage. There were some fearless, soul-searching questions, like "Does anyone think we should close the boards?" (Everyone in the room answered NO) and "Does anyone think we should move -- again -- to another platform?" (After due diligence, the answer is NO).

So the plan is to fix what we have, and just. make. it. work. 

Now, obviously, the holidays are next week and many people in the office are leaving in the next few days. One thing I'm working on this week, however, is to re-establish a list of priorities for the tech team, so that once the holidays are over we have a starting point.

This week, the tech team is still working on the database performance issues we've seen on the boards.  

Thanks,

Jess

 



iVillage Member
Registered: 05-08-2006
Wed, 12-19-2012 - 4:10pm
The tech team should work on their resumes over the holidays...
Avatar for purple31
iVillage Member
Registered: 03-06-1998
Wed, 12-19-2012 - 7:33pm

Oh... so basically, just more of the same old, same old "we're working on it".  I had hoped for something better than that.  I feel badly for you and the other CM's and hope this isn't your only job that brings you a paycheck.