Virtual makeover

iVillage Member
Registered: 06-19-2011
Virtual makeover
1
Thu, 10-24-2013 - 10:21pm

I can't upload my picture?

Surprised

Avatar for cmerin
Administrator
Registered: 01-20-2004
Fri, 10-25-2013 - 3:05pm

Hi,

Are you still having an issue? I just tried it and was able to upload. Do you have a pop-up blocker running? That may interfere. If you're still having an issue, please let me know the following and I'll see what I can find out for you:

· Browser(s) and Version(s) this issue occurs on

· Operating System(s) this occurs on

· Time and Date the error occurred or began

· Where the error occurred (URL)

· Error message or action you received, if any.

· Do you have a firewall? If so, what kind?

· Are cookies enabled?

· What are your browser's security settings?

· Internet Connection Type (i.e., Dial-up, Cable, DSL, Wireless)

· Internet Service Provider (i.e., Comcast, Time Warner, optimum, century link )

· Do you have a popup stopper installed?

· What solutions have you already attempted?

Thanks,


Erin
Community Technical Assistant | Community Moderator
iVillage.com