AAFES Double Charges

iVillage Member
Registered: 10-05-2007
AAFES Double Charges
6
Wed, 08-11-2010 - 11:13am

If anyone has shopped at AAFES lately, make sure to check your bank accounts. There was a computer glitch that has double charged some customers.

I read one place that said it was on Saturday and Sunday but DH and I both bought gas on post on Monday and we were charged twice for each transaction.

They are working on the problem and say it is supposed to be resolved in the next 24-48 hours but if not, you are supposed to call the place where you made the purchase.

I am probably gonna give USAA a call and see if they can get it resolved for me.

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iVillage Member
Registered: 11-09-2005
Wed, 08-11-2010 - 11:23am
Thanks for the heads-up, Amy! I haven't bought anything at AAFES, but I'll check our account anyway.....no telling if DH bought something and forgot to tell me (it's been known to happen!).




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iVillage Member
Registered: 06-18-2004
Wed, 08-11-2010 - 11:40am

Thanks for the heads up Amy.

iVillage Member
Registered: 10-05-2007
Wed, 08-11-2010 - 1:22pm

I called USAA and they are working on it on their end too. They said they have had a lot of them so they just flagged it on my account and said they would take care of it.

I happened to come across the whole thing on the Fort Huachuca facebook page. I'm wondering if they have made an announcement anywhere else so people know about it.

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iVillage Member
Registered: 06-29-2007
Fri, 08-13-2010 - 11:30am
Thanks Amy! I just check my credit card statement and we were double charged. Without this post I would have totally freaked out.
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iVillage Member
Registered: 10-05-2007
Fri, 08-13-2010 - 12:01pm

No problem!

My account got credited back yesterday. Hopefully they will get it all fixed up for everyone soon.

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iVillage Member
Registered: 01-25-2009
Fri, 08-13-2010 - 2:39pm
Army times online had it as a headline and AAFES facebook fan page posted about it. What a crappy thing to happen in the middle of a pay period, I am sure it really messed some people up.


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