toady wasn't so bad afterall...m

Avatar for hlilmom
iVillage Member
Registered: 03-26-2003
toady wasn't so bad afterall...m
2
Sat, 04-12-2003 - 1:52am
Whew I have had quite a day! First I called MSN to see if they had recieved another fax from Best Buy to close the internet account opened by error. Well they hadn't. So I asked why last week they said they had the fax they just needed to finish inputting the information. She couldn't answer me. So then I asked what more I could do since this mess has been going on 7 months now. She got irritated and said well if you are just going to call and complain please don't call. I don't know what happened, but I lost it. I never used bad words, but I yelled at this lady so bad. I was just so angry. She was claiming best buy must be lying to me and telling me I should make them let me watch them punch in the fax numbers since they are probably sending it to a different number other than the one I gave them. So anyway I hung up before I went overboard. So I called Best Buy and told them what happened, but the lady helping me was not scheduled to work today. So I sat down and started writing a nasty letter. It was calming me down a bit thank goodness because the lady from MSN called me back. When she said her name I thought oh brohter she is going to yell at me for yelling at her. She didn't. Instead she said that she had gone to a supervisor and explained the mess and he approved to close the account with no penalaties. Dh wonders if he had been listening in, you know how they record conversations and all, maybe he did, I don't know but the account is finally cancelled!!! Yeah I am so happy. So then Dh gets home early from work so we get out the bikes and spent the rest of the day riding around. Our bikes haven't been used in about 4 years, but they are actually in good shape. So the day turned out to be good. Tomorrow I am going to a tupperware party! My mom used to sell it so I got everything free, but now she doesn't. I have a spice tray that is not quite full yet so maybe I will get some things. Hope everyone has a good weekend.

Marie

AF wife in Alaska

iVillage Member
Registered: 03-26-2003
Sat, 04-12-2003 - 9:34am
Well I guess I am hppy to know I am not the only one that has fought MSN. They sure can be butts. I know trust me I know. But I am glad to hear you got everything taken care of. Hope you have a great day.

Sam

iVillage Member
Registered: 03-26-2003
Sat, 04-12-2003 - 10:58am
Glad to hear that you finally got that straightened out! I'm sure that you are relieved. It sounds like you and DH had a nice day riding bikes, that's very cool!

Keri