Another O/T post: work issues

iVillage Member
Registered: 02-21-2003
Another O/T post: work issues
5
Fri, 05-13-2011 - 9:52am

Hi all,

Like Tranquility Goddess, I trust this "family" to give good advice about all sorts of things, so I'd be grateful if you could help me get a handle on my emotional reactions to some payment issues I've been having in my freelance writing business. I should add that such issues have been very rare in my 17 years of freelancing.

Two clients owe me money from March invoices -- about $4,000 each. I completed all deliverables on time and both companies have indicated they're happy with my work. I've made several polite attempts to get status updates on the invoices, to no avail. When I'm able to reach live people on the phone, they assure me they'll get back to me with a status update, but they don't. All told I've put in about 7 or 8 phone or email requests to each company.

As some of you know, there's little in this world that frustrates and outrages me more than being stonewalled. I'm getting very upset over all this and it's interfering with my work/personal life. Like some people who obsess over failed relationships, I have an irrational need to understand WHY they're behaving this way. It's hard for me to reconcile the behavior with my previous impressions of them as reasonable, ethical businesspeople.

So that's what I'm asking for help with: my runaway emotions. Any thoughts?

Freelance

iVillage Member
Registered: 05-04-2006
Fri, 05-13-2011 - 2:05pm
Freelance,

You're a smart woman, so I am sure you've thought of this, but the economy being what it is, perhaps they just cannot AFFORD to pay you right now. You might want to draft a letter requesting a "payment plan" where they pay you a little each month until you are paid off. You can include a monthly service fee or interest if you want, and set up a late payment fee if they are late with their monthly payments. Make it clear that this will NOT be the way you are conducting business in the future, but as a one time courtesy you are willing to move forward on this debt in this manner. Then send a monthly invoice for the amount agreed to, and see what happens.

It would at least get you past the stonewalling if you could start this kind of thing rolling!

Hope this helps.
iVillage Member
Registered: 05-04-2007
Fri, 05-13-2011 - 3:59pm

I do like the payment plan idea, though, if they couldn't pay the bill, they shouldn't have taken the service. That they can't manage their bills, is really not your concern.

I'd say, a report to the Better Business Bureau. They don't "do" anything. But it will come up as a ding on their porfile if a customer or company is searching.

Good distraction frees us from emotional pain, bad distraction gives you a mouth full of whizz. ~~~ Guru Tugginmypudha
iVillage Member
Registered: 02-21-2003
Fri, 05-13-2011 - 4:53pm

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iVillage Member
Registered: 12-10-2009
Sat, 05-14-2011 - 7:09am

I've run consulting businesses (and consulted on a personal basis), so I'm wondering whether my experiences might help.

FIrst up, from a practical perspective, it sounds to me like the companies you're dealing with have cashflow problems.

iVillage Member
Registered: 01-24-2007
Sat, 05-14-2011 - 12:50pm

HI FLM.