Online Lingerie Store Non Recommendation

iVillage Member
Registered: 06-14-2002
Online Lingerie Store Non Recommendation
2
Tue, 08-11-2009 - 9:16am

I want to warn people here about buying lingerie from a online store called CupCakeIntimates.com. They are very unresponsive about orders as well as very slow about filling orders. I ordered a couple of things two weeks ago from them, and as of this morning they had not shipped (according to their online order tracking). I sent a couple of e-mail asking about the status of the order and have had no response. This morning I set a request to cancel the order (the stuff was for my anniversary which was yesterday). The company previously did business under the name DoxyOnline (they have exactly the same web site address). DoxyOnline was also very unresponsive. They also would charge the credit card when the order was placed, and in one case they had charged my credit card and one month later had still not shipped my order. If this is out of line please remove this post.

CH

iVillage Member
Registered: 04-07-2006
Tue, 08-11-2009 - 11:23am
Thanks for that info, Ch, and I hope you get this straightened out to your satisfaction, and aren't charged for things you don't receive.




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iVillage Member
Registered: 06-14-2002
Tue, 08-11-2009 - 11:38am

I e-mailed this morning and canceled my order. In less than an hour, I got confirmation. If they had been that responsive to my inquiries, I wouldn't have canceled the order.

CH