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|Fri, 08-15-2003 - 9:18am|
I want to share my personal experience with match.com. I have a profile on it, which I paid for. I thought my identity was secure until I revealed it. My ad was very generic, did not mention anything specific about me, i.e. my occupation, which animals I liked,
etc. My ex-boyfriend stated to me he knew I had an ad on there, which I denied. He then stated he had called and knew it was in place for months and I had paid for it. He is a government law official. I denied everything. But of course this now is a problem for me.
Anyway, I called match.com and their customer service reps stated they "NEVER" give out info, and "ALWAYS" make sure they know whom they are speaking with. I spoke to several reps & supervisors. One stated if a female voice calls in with a user name and can answer basic identification questions- birthdate, email address, they will speak to her about the account. Therefore it was feasible he could have had a female call, and I guess I could have a male call to determine if he is on. This is not safe. Let's face it, if one dates someone for awhile, one usually knows their birthdate & email address.
I have already talked to and emailed several people in their "fraud & abuse" department.
I have had not saitisfaction. They deny everything. I very nicely stated there is nothing such as "NEVER and "ALWAYS".
I just wanted everyone to know who is on there, what may occur. Even if you hide your profile, once you meet someone, they may be able to call in & get your info, or at least confirm some type of info about you.
I have just had a bad experience as now it is turning into stalking, harassment, etc. And I was dating this guy for 1 1/2 years.