A suggestion for match.com

iVillage Member
Registered: 03-11-2004
A suggestion for match.com
6
Fri, 01-28-2005 - 8:49am

I've fired off a suggestion to match.com as a possible improvement to their site. I did this after I found out I forgot to turn off the auto0subscribe button when my renewal came up 1/21/05. In other words, I'm now signed up through 7/21/05 and have no way of getting a refund on my credit card. The first e-mail when like this:

"Please, can I have a refund? Pretty please? I've had some success on your site but I forgot to turn off the auto-subscribe feature and I need to take a break from on-line dating." I'm sure they will see this e-mail and promptly give me my money back. :-)

The 2nd e-mail went like this:

"Please consider this idea as an improvement to your site. Years ago on matchmaker (competitor site) they had a chat area where paying members only could go to talk in a group forum of at least 40 people (similiar to AOL). Could you possibly put a regionalized chat system in place like this? This would be a great area to "break the ice" with potential matches in a particular region and it would be similiar to getting 40 people in a quiet restaurant talking to each other. Remember, paying members only would be able to attend so it could be policed for indecency and abuse."

Just think of match with this feature (similiar to the chat's on here on Monday night). It would be a great way to see a side of someone's personality over time and it would weed out the perverts to some extent. If someone else has this idea, please come up with a site that does this.

Now back to an empty mailbox on match. Perhaps I will post another CL ad? I've got my paper bag, digital camera, and my Tally.

TT

iVillage Member
Registered: 08-19-2004
Fri, 01-28-2005 - 9:05am
TT - I didn't know there was an autosubscribe button on match. I thought it automatically renewed unless you told them to cancel (and I've heard from others that doesn't always work and they charge your credit card anyway).
I will be looking for that button now.
iVillage Member
Registered: 03-11-2004
Fri, 01-28-2005 - 9:12am

Carrie,

Make sure you know your cancel date and cancel before that. I made the mistake of assuming they wouldn't charge my card without telling me. Reminds me of a big mistake I made in 1996:

After my first divorce and I had moved out of the home, I made every precaution to cancel any joint credit cards and debts with the ex. But I forgot one: the phone company. The number was in my name and I found out later that my ex had racked up $ 2400 worth of long distance bills to a lesbian in Burlington, VT. AAARRGGHHH! How in the heck does anyone rack up that kind of phone bill? Must have sounded like two animals in heat.

TT

iVillage Member
Registered: 05-16-2004
Fri, 01-28-2005 - 9:32am
You can cancel your membership before it expires. They'll keep you active up to your expiration date but will not auto-renew you.
iVillage Member
Registered: 03-11-2004
Fri, 01-28-2005 - 10:05am

LG,

Too late for this nitwit. Live and learn they say. Also a couple of observations about match. These just came to mind as my coffee kicked in.

1) Doesn't it seem like you get a wink the day after your membership expires. Perhaps the wink is fake and it's from the subscription dept?

2) My bright idea wouldn't work that well since it seems that 70% of match is non-paying members.

TT

iVillage Member
Registered: 10-27-2003
Fri, 01-28-2005 - 10:15am

TT, If match refuses your request for a refund, try adding 'with a cherry on top' to your 'Pretty Please'. How could they refuse? LOL

iVillage Member
Registered: 05-16-2004
Fri, 01-28-2005 - 10:36am

TT-