I'm DONE. VENTING only
Find a Conversation
| Tue, 04-25-2006 - 4:21pm |
I am SO fed up and angry at work today that I am having to be careful to NOT say/do anything stupid. I took 2 1/2 days off work so I could go and visit friends out of state that I haven't seen in 5 years (they are in the Air Force and were stationed in England, are now in NE). The week before I left, I took work home almost every night, worked from 7:30 am or earlier every day and stayed until they kicked us out between 5:30 and 6 pm. That way, I had ALL my work caught up. The ONLY stuff I had to do on Thursday last week was stuff that came in late the night before and that morning. Of course, Murphy's Law, Thursday AM was insane. I didn't get much of anything done, so I distributed my work to the appropriate people.
Then I left for a wonderful long relaxing weekend.
Knowing there would be work waiting for me, I got up early and came into work at 7:30. OMFG!!!!!!!!
The person that was doing my data entry brought me a stack of papers - the same stack I gave him on Thursday. He entered everything, but didn't have it checked and printed. My inbox had LITERALLY 2" of papers waiting to be taken care of. Then, my phone started to ring. I got at LEAST 5 calls from people who had talked to someone else while I was out and never got a call back to finish up whatever their issue was. SO, of course, NO ONE would admit having talked to them, and I had to start everything all over. I had 4 quotes due before noon this morning that no one could be bothered with. My phone is ringing off the hook and half the office is having social hour. Then, the icing on the cake, one of my sales reps gives me a lecture in a demeaning tone totally contradicting something he told me the week previous. I explained my actions (referred someone to a specific distributor of our products) and he treated me like an idiot...one of his favorite pasttimes.
I am TICKED OFF. It doesn't help that I am taking my calls AND calls for other people in the office that are on break or on calls. Of course, all my customer calls get put in my voicemail, or if they do insist on talking to someone, that person takes down the basic info and gives it to me to follow up on. All this time I can hear half the office or more visiting and laughing.
My direct supervisor made a joke that I can never take that many days in a row off again because it was too crazy. She is a really nice person and we have gotten to be quite friendly so she has told me straight out that the territory I am responsible for use to be split between 2 (and sometimes 3) people. She showed me the phone logs where I took over 300 phone calls last month, the next highest person took 210. I also entered almost 2x the orders and quotes.
I am almost to the point of just finding another job. It is almost a good thing that my husband hasn't started his apprenticeship yet or I would have just quit. I am SO fed up with being swamped and working long days for no return. Of course, we are salaried, but non-exempt (I believe that is our classification) so if you MISS work you are docked, but you don't make overtime pay. I have already told my husband that I am going to work the scheduled hours and that is it for a while. They can come down on me about it (and they will - it has happened before when I have fallen behind).
OMG - as I am typing this, the guy that was "helping" me while I was out brought me a quote that I had everything figured out on and just needed entered. I highlighted that the customer needed pricing by the 21st - last Friday - and he hasn't even done THAT yet. I am SO ready to walk.
Anyway, I just needed to vent before I exploded. Thanks if you read all that!

God could not be everywhere, so