A (not so funny) story
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| Thu, 04-10-2003 - 2:38pm |
I've been paying off my cc balance in full every month to avoid finance charges (we won't go into why I feel the need to use the plastic at all). April's payment was due on the 7th (Monday). Thursday I came back from running work related errands and realized I had forgotten to mail my check. I didn't want to go all the way back to the PO, so I decided I would sign up for online payments.
Friday morning I sign up, only to discover it will take 3 business days to process the payment. There were instructions to call Customer Service if you need the payment credited to your account that day. So I did and the customer service rep tells me it will COST me $15 to have the payment credited to my account that day!!! So I said, wait a minute...I am not late TODAY. I want to give you the money TODAY and you are going to charge me for taking my money??? (when I mail in a check, they credit my account the day they receive it, even though it doesn't clear my bank until several days later; why can't they treat an electronic payment the same way and credit my account for making it?)
Sooo I say fine, I will take my chances on incurring the finance charges for the month... and he says, 'well there will be a $30 late fee'. OMG!!!!!! I was fuming since on Friday I WAS NOT YET LATE!!!!!!!! I calmly said, no way am I going to pay any of these fees. I will drive to the post office and give them $3.50 to send it Priority Mail and it will get there Monday because the US mail moves on Saturday. Thanks for nothing.
The punchline of this ridiculous story is that I drove it to the downtown PO, which has a noon box collection, stuck a regular stamp on it, AND it must have arrived on Sat because it was credited to my account on Sun! Sooooo glad I didn't fall for the $15 trap.
That was a new one for me. I thought you would appreciate it. Grrrr....

Heather
P.S. Glad your payment got there on time! Whew, what a relief!
cl-12by10
I was fully prepared to say to them "you can keep me as a customer or have your one-time $30 'late fee', but not both". I know they are not making any finance charges off me anymore, but they DO get a % of each purchase from the merchants.
I swing back and forth about using the card--it's convenient (I use it online instead of my debit card) and gives some protection on larger purchases. I don't put a fraction of what I have in savings on it in any given month (so I could pay it off anytime, not just payday), and I really like riding the grace period!
But you do have to be careful and read everything they send, because they can and will try to zap you!!
Good luck
Julie
Susan
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momtochris