GRRRR!!! #$(*^ MBNA
Find a Conversation
|Thu, 04-17-2003 - 9:18am|
This morning I'm trying to get my DD and myself ready for school/work when they call me at 8:15 telling me I owe them $200. DUH!!! I was sooooo peeved. I made all kinds of arrangements with this other woman, I have to even phone her when I make my payments by internet and now this idiot has no idea. There is nothing in the file so when it comes up, they just phone like little robots. I was very short with him, bordering on rude. So when I get to work I decide to phone the woman I dealt with and complain but she's on vacation until next week. However the other woman said that until the card it up-to-date, the other department will continue to phone sometimes, blah blah blah. I told her I was not happy and that I would be phoning again if it happened. What is the point of making arrangements if they are going to keep phoning your home? Whew!!
Done venting now. Thanks. Have a great Easter everyone. 4 day weekend for me. YEAH!!