bill collectors

Avatar for windryderm
iVillage Member
Registered: 03-26-2003
bill collectors
1
Mon, 06-06-2005 - 1:26pm
I really hate those dreaded calls from bill collectors. Well we have started getting those dreaded calls from bill collectors and they are driving me crazy! Are they really deaf or stupid or what?! I mean do they really think we all grow money trees in our back yard or what?! Did I win the lottery and am the only that doesn't know it? (sarcasism) This is how they act! I have had several calls where I have to repeat myself several times like they can't hear what I say and I finally had to tell one to turn up his headset! And some are the most unintelligent people I have ever talked to! I know they have a script but when they can't even answer simple questions I ask or they can't even add! I am dreading the phone ringing anymore because I get tired of repeating myself and dealing with these idiots! I guess I just had to vent. Sorry if I offend anyone.
iVillage Member
Registered: 05-30-2003
Mon, 06-06-2005 - 5:47pm

Nah, you didn't offend me-I think most of us have "been there, done that"!

HAve you read the Jerrold Mundis book? (How to get Out of Debt...") he has a really great section on how to talk to the nice (note the sarcasm here)bill-collectors.n I know that you know how important it is to not promise something that you aren't going to be able to do, but this guy gives you a good framework on how to communicate without totally losing it! (Love the 'turn up your headset', lol).

Dave Ramsey also has a section in his book, "Financial Peace Revisited" about it. He did what's called the Pro-Rata budget, and what he could afford to send to each creditor, he did. He worked his way down the list, and when he ran out of money, drew a line across where he'd finished. He has a great line in his tapes about a creditor calling to badger them into paying, and Dave said, "Well, this month, you're below the line, so you don't get paid." "What? How do I get to be above the line?" "Be nicer next time you call. Buh-bye." Had me absolutely cracking up.

So, go on and vent-it's all good. We're here for ya!

Maybe you can use Momma-Tee's line (was it her?)--you know-the recording that she was going to leave...something about getting blood from a stone. I'll have to see if I can find it.

hang in there-

Lisa :)