How bad could this be??
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| Sat, 08-06-2005 - 11:23pm |
My husband travels for work, and on May 25th, while traveling in California, his rental car was "keyed" on the driver's side by someone else. An act of vandalism. My husband woke up the next morning to drive to the airport and return home and saw the damage. He also saw a GMC Envoy parked next to his car, very close. When he got to the airport and turned in the car, he filled out a report saying that the car was keyed, and he gave the tag number and description for the Envoy that was parked next to him at the time. He figured all was fine since his company tells it's employees to deny the extra insurance offered by the rental car companies and that the company's blanket insurance policy will cover them on all business trips.
Well, on Friday, we got a bill from Avis for $615.27 for bodywork needed to repair my husband's rental car. When my husband called Avis to inquire about this, the customer service representative told him that Avis had called his company in June to inquire if he was, in fact, covered by a company insurance policy, and the head of his travel department said NO!! The exact quote in the Avis computer files said that the travel department lady (and we did get her name thankfully) said that my Dh was "not on a valid business trip"!!! A total lie!! Why she would have done this, I don't know. But as a result of her stupidity, the charges for the bodywork have become my husband's responsibility to pay! Argh! >:-|
This clueless lady will be on vacation until Wednesday, so she's out of touch until then. VPs, managers, other employees who might be able to help in this situation, were called Friday afternoon, and nothing was heard back from anyone. We had left messages for all of them.
I told Dh that he needs to call Avis back first thing on Monday morning and let them know that we are trying to work this out with his employer and to please give us two weeks to resolve it. If it cannot be resolved, we will pay the money ourselves and seek reimbursement from the company. I just fear this thing dragging on and on and going to collections, and then our family will be faced with higher interest rates and denial of credit, and I don't want that. We just had to buy a new car last week when my 10 year old car died on me, and I haven't even made my first payment yet....I sure don't want my interest rate to jump up on that one!
Dh says he'll get it straightened out on Monday or Tuesday at the latest. It's going to be a thorn in my side until then, though.
If this thing 'doesn't' get worked out, and it goes to collections before we can work it out with his work or pay it on our own, how bad could this be for our credit? Will that Universal Default thing come into play, maybe?
Thanks for reading. This just has me so frustrated.

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That's wonderful!!!
Becky
CL of 4th, 5th & 6th grade Scoliosis
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