A Good News Bill

Avatar for skthurber
iVillage Member
Registered: 03-27-2003
A Good News Bill
2
Fri, 03-24-2006 - 9:59pm

We just had a discussion about our worst billing screw up. I would like to share a positive experience I had today. I got our Verizon Wireless bill, which is normally around $95, and I found that we had a $235 credit. I called the company, sure that it was an error, and that we would just owe that money next month. Would you believe that it was true? Apparently, Verizon audits their accounts from time to time. They determined that we were overpaying for night and weekend minutes for our secondary phone when unlimited nights and weekends are already part of our family plan that includes both phones. We received a credit from June 04 to Jan 06. Also, our new bills will actually go down by about $15 per month. I had to call DH and tell him the good news.

Also, because of what I've learned on this board, I am not going to let that found money just disappear. Since we are a little behind on our natural gas bill, I can send my money budgeted for Verizon to the natural gas company and get that bill current a little faster. Then I will snowflake that $15 we will be saving as well. Yay!

-Sarah

Sarah


Mom to Gina & Tony


 


Avatar for endomagazine
iVillage Member
Registered: 11-09-2004
Fri, 03-24-2006 - 10:08pm

Hello Sarah,

Congratulations on the "found" money! I tried to prepay our electric bill for next month by sending an extra payment and the electric company sent back my check, stating that we are on automatic debit and don't need to send a payment! If the payment is over the "amount due", they send back the extra. Apparently some utility companies don't like to handle credit balances. Phooey on them!

Found money is great! Good work putting that money to use elsewhere. =)

Sincerely,
Lindsey Schocke

Sincerely,
Lindsey Schocke

Geeks on Tap: Mission Accomplished

iVillage Member
Registered: 02-09-2004
Sat, 03-25-2006 - 3:32pm

Sarah,

That is awesome! I love when the error is in our favor. Sounds like it came at a great time too!