Margaret proud mom of Isabelle & Elisabeth
Have her take her proof to the one that she paid in person if she can and be polite but stand there until they find it.
Also send a copy of the proof to the other agency
But before showing these people her statement have her black out most of it except where their money was taken out.
It could be a trick.
Mary Ann
And, never give a collection agency access to your account.
Just to add a little more--if she has paid $300 on this debt, then she only owes $150.
Have her take her proof to the one that she paid in person if she can and be polite but stand there until they find it.
Also send a copy of the proof to the other agency
But before showing these people her statement have her black out most of it except where their money was taken out.
It could be a trick.
Mary Ann
And, never give a collection agency access to your account.
Just to add a little more--if she has paid $300 on this debt, then she only owes $150.