Verizon Wireless victory!
Find a Conversation
|Tue, 03-31-2009 - 11:01am|
Last month for some reason my dd went on a texting spree and went over the limit, so I upgraded her limit (just another $5/month). When I got the bill, they still charged for the overages, even though I upgraded during the time period and she was under the new limit for text messages. It added an extra $100 to the bill!
So I just called, and the billing person was really nice and agreed to remove those overage charges.