Verizon Wireless victory!

iVillage Member
Registered: 02-19-1998
Verizon Wireless victory!
Tue, 03-31-2009 - 11:01am

Last month for some reason my dd went on a texting spree and went over the limit, so I upgraded her limit (just another $5/month). When I got the bill, they still charged for the overages, even though I upgraded during the time period and she was under the new limit for text messages. It added an extra $100 to the bill!

So I just called, and the billing person was really nice and agreed to remove those overage charges.

iVillage Member
Registered: 03-27-2003
Tue, 04-07-2009 - 1:13pm
That is really good news!

Katy  (used to be threecutiesmomma)

Photobucket - Video and Image Hosting