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((((((((Angel))))))))))
| Thu, 12-15-2005 - 8:48am |
How did your appointment go yesterday? Please check in and let us know how you are.
Hugs
| Thu, 12-15-2005 - 8:48am |
How did your appointment go yesterday? Please check in and let us know how you are.
Hugs
I had my self all pumped up. I go into the office (there's a new lady at the desk) I walk to the front of the desk - she looked right at me and said can you step aside. (Their was nobody at the desk, standing or waiting) So I look around because I know that she must be talking to the person that was standing behind me. There was nobody there. So I said excuse me. She said could you please step aside. So I stepped aside. I was there for twenty-five minutes (just standing there). She then said can I help you. I said my last name and the DR.'s name I was seeing. She pulled the doctors chart and went over it about ten times before she said your not on it. I'm like - wait one minute here I have the card saying the time and the appointment on it. I also had called two weeks before (while at work - so I could mark it on my wall calendar). It 12/14 @ 2:40p.m. So she pulled the information up in the computer she said oh they changed that appointment. I said why didn't someone call me? She said I don't know that's why I'm at the front desk and they are back there. By this time you could see smoke coming out my ears. I know my face was bright red from anger.
I said when is the new appointment she said it's Feb. 8th. I said what!!! Okay I had a procedure - she wanted to see me back in the office in November - NO openings until December. Now I have to wait till February!!!
I was so mad when I left the office I was talking to myself. I snapped at me sister. Everybody was staring at me like I was crazy. And I wasn't in the best of moods last night.
My sister came in about 11:00 last night and hugged me. She said I understand how scared you were. How much yoiu have stressed over this day - And now you have to draw it out all the way until Feb. I felt so bad because I snapped on her I cried and said sorry. She hugged me again and re-ensured me everything was going to be alright.
So, as everyone has read my appointment was a no go - But not because of me. I'm going to call the office today - explain what I had done - why I was to be seen - when the doctor wanted to see me - what happened with my appointment - and when they gave me a new one. And see if they can give me anything closer.
Angel
I'm sorry Angel. What terrible customer service. I definitely think you should call back and demand to be worked in as soon as possible. Let us know what happens.
Hugs!
(((((Angel)))))
How rotten.
Pieces of My Life
Sorry this has happened to you.
Laurie
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I called and left a mesage for the doctor yesterday to call me back. She did. I explained what had happened - Including how I was treated so rotten. She was very upset. She said the front desk person was new and this isn't the first promblem they have had with her. That she would be talked to right away about her behavior. She told me she didn't have any openings until Feb. That's she is booked tight. Bjut if they have someone cancel could I come in. I said yes.
Angel
I'm very glad your doctor called you personally.
Pieces of My Life
There's the wind and the rain
And the mercy of the fallen
Who say hey it's not my place to know what's right
There's the weak and the strong
And the many stars that guide us
We have some of them inside us
Mercy of the Fallen
worlds undone
There's the wind and the rain
And the mercy of the fallen
Who say hey it's not my place to know what's right
There's the weak and the strong
And the many stars that guide us
We have some of them inside us
Mercy of the Fallen
worlds undone
{{{{{{{{Angel}}}}}}}}}} I know this is late, but please hold on, and go to the next scheduled appointment.
Hugs!
Hugs,
Sebastian
http://www.facebook.com/sebastianbruce