R U Having Trouble Getting into Chat?

iVillage Member
Registered: 03-11-2004
R U Having Trouble Getting into Chat?
7
Thu, 02-23-2006 - 2:46pm
Chat Troubleshooting

If you are having trouble getting into iVillage chatrooms, the most common solution is to upgrade your browser to the most current version.


The current version of Internet Explorer is 6.02. These current versions contain the most recent versions of Java, which is essential for chatting in PChat2, java version.


If you're having trouble getting into chat, please try the following steps:



  1. Clear out your temporary Internet files.
  2. Go to Tools > Internet Options > Advanced. Make sure you have all three of the Java boxes checked. (Called VM, or Virtual Machine.)
  3. If you have a firewall, make sure that port 23 is open.
  4. Make sure you don't have any pop up stoppers enabled.
  5. Upgrade your browser version.
  6. Upgrade Java directly from Sun.

Try entering a chat room after each of these steps.


Java needs at least 16 mg of RAM to run, and the minimum IE version needed to run it is 4.01. Virtual Machine (VM) build should be 3802 or greater. Some users have said that downloading the most current version of Java has solved the problems they were experiencing getting into chat. To download the most current version of Java, go to the Sun Java site to download. See also this article from Sun on JVM and this download page for manual and automatic downloads.


 

 


 



iVillage Member
Registered: 05-16-2005
Thu, 02-23-2006 - 10:58pm

Thank you Jan it worked,I just updated java and i was in.


 

Photobucket
iVillage Member
Registered: 06-06-2003
Thu, 02-23-2006 - 11:09pm

A note on Java....Firefox does NOT include Java by default. If you want to install it in your Firefox browser, go here: https://pfs.mozilla.org/plugins/

If you've never used Firefox, I highly recommend giving it a try. I love tabbed browsing and there are a zillion very cool extensions...

iVillage Member
Registered: 03-11-2004
Fri, 02-24-2006 - 12:26am
I'm happy you got in, Jeanie. A bit upset that I didn't get there): Maybe next time??? (((hugs))) jan


 

 


 



iVillage Member
Registered: 03-11-2004
Thu, 05-25-2006 - 12:20am
bump




 

 


 



iVillage Member
Registered: 03-11-2004
Thu, 05-25-2006 - 8:58pm
bump




 

 


 



iVillage Member
Registered: 03-22-2003
Thu, 05-25-2006 - 9:15pm

Don't go jinxing chat tonight, Jan ;)


Sheri Ann

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Sheri Ann

iVillage Member
Registered: 03-22-2003
Thu, 06-08-2006 - 10:12pm
bump!

Sheri Ann