Medication Nightmare

iVillage Member
Registered: 05-19-2003
Medication Nightmare
18
Thu, 01-05-2006 - 7:50pm

WOW!!! You should have heard all of the colorful words coming from my mouth yesterday!!!

So, after my breif relapse in taking my medication I have decided I need to start up again. So last week I called to refill my Humira. It was supposed to get delivered on Friday. Friday morning I get a call saying the are mailing it Friday for Saturday delivery. Good thing they called because I normally get it sent to work. I gave them my new home address since I was going to be home all day Saturday.

Saturday comes and goes and I completly forgot I was supposed to get my delivery. I'm not used to getting it delivered at home. So yesterday I called to confirm that it wasn't sent and when I should be getting it. I was first told it would be sent out then for the next day... a red flag came up... so I asked why it wasn't sent on Friday. Then I was told it WAS sent on Friday. The tracking number shows that FedEx tried delivering it Saturday but I wasn't home and the office was closed. What a line of crap!!! I was home all day and our office was open. So, I confirmed that it was delivered on Tuesday to my office (my leasing office) but FedEx did not leave me a message telling me they delivered it to another location. What a mess.

So my pharmacy told me I had to call Abbott to ask if the med was still good and if not ask for a replacement. Well, it wasn't ok and they wouldn't replace it. So I called the pharmacy back and they said they wanted to charge my insurance again. What a mess!!! And FedEx won't pay because they don't insure the packages. Stupid...

Anyhow, after many calls and much stress on my part, the pharmacy replaced my Humira.

Moral of the story... don't run out of my meds and don't forget when it supposed to be delivered!!!

Signing off to go inject myself...

Jen







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iVillage Member
Registered: 03-25-2003
Mon, 01-09-2006 - 1:38pm
Oh no, Vicki! Are you insured through Jim's work? I didn't know they could do that!
iVillage Member
Registered: 05-01-2005
Mon, 01-09-2006 - 2:32pm

Michele, I have private insurance and Jim has his own private policy. When he was covered by work, we didn't give insurance much thought. He quit and we went on Cobra. I had some tendonitis in my shoulder then and that was it. I was turned down for family private insurance. Jim got his own policy and I stayed on Cobra. Finally after a year of no meds and no doctor visits re: the shoulder, Blue Cross took me as a level 2. Jim has Blue Shield. We are sucked into this till we turn 65. This was pre RA, FM, OA, etc.!!!

Our health system here in the U.S. stinks. I am just thankful I do not have a HMO!!

Hugs, Vicki

iVillage Member
Registered: 11-03-2003
Mon, 01-09-2006 - 3:00pm

  • Is customer service absolutely dead in this country? How hard is it to deliver a package on a scheduled date to the correct address?

Diane, it would certainly seem so.

Molly

iVillage Member
Registered: 11-03-2003
Mon, 01-09-2006 - 3:08pm

  • I had some tendonitis in my shoulder then and that was it. I was turned down for family private insurance. Jim got his own policy and I stayed on Cobra. Finally after a year of no meds and no doctor visits re: the shoulder, Blue Cross took me as a level 2. Jim has Blue Shield.

Vicki, this is so ridiculous, but it happens all the time.

Molly

iVillage Member
Registered: 03-25-2003
Mon, 01-09-2006 - 3:50pm
Just because of tendonitis??? That's nuts.
iVillage Member
Registered: 05-01-2005
Mon, 01-09-2006 - 10:37pm
yep, Michele, tendonitis. This was a long time ago, before the law changed and said if you have insurance and change, they have to take you. I had to have a lot of physical therapy and the red flag was blowing in the wind!

Avatar for dfyrabnd
iVillage Member
Registered: 03-25-2003
Thu, 01-12-2006 - 4:28pm
Well it's going from bad to worse. I had to change mail order pharmacy this month and of course they screwed up my Enbrel delivery. It was supposed to be here Wed but they didn't get my Rx soon enough *they said* even though it was mailed to them the week before. Then delivery was supposed to be for today; they called at 8:30 this morning to say it didn't get processed in time for the last shipment. Again, supposedly my fault for not making arrangements soon enough. I told her this has been going on for over a week and it was my 5th phone contact with them with a different person each time. She assures me, as did the other 4 people, that for sure it will be here tomorrow. That means another day sitting around waiting for the delivery so I can sign for it. I had already moved stuff around to be home all day today! This is just NUTS!
iVillage Member
Registered: 11-03-2003
Fri, 01-13-2006 - 2:23pm
Diane, it IS nuts!!

Molly

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