I hate my job!
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| Mon, 08-07-2006 - 5:19pm |
I hate it! I hate it! I hate it! There was the biggest jacka$$ in today, arguing over- guess what- his fines. His son had fines and so did he, and of course according to him it was OUR fault. (He says he already paid them. But I could tell he was lying becuase he had this huge history of fines, which means he pulls this cra* all the time. Plus, I'm good at reading people and got the feeling he was lying anyway.) So I got the manager, who tells him the same thing I did. When she left, he kept needling me and not listening to what I said, was being very rude to me until I lost it.
The final straw was when he said, "Don't tell me you can't blah blah blah", when in fact I was TRYING to do it an easier way for HIM- but of course, this moron knows my job better than I do and started telling me off when I was trying to make life easier for him. I said, "Forget it! Do whatever you want!" Then I got ahold of myself and said, "Most people prefer to do things as quickly as possible, and that's what I was trying to do, but if you want me to do something different, all you have to do is ask."
The sick thing was, after I got really uspet (I was about to cry and was so mad I was shaking), he seemed really happy! He then started smiling and smirking.
After he left I told my boss, and she said he always writes to the newspaper when things like this happens! Maybe that's why he was so happy about it.
If he writes to the paper about me, I REALLY want to write them a letter of my own. Would that destroy my career? Can I write to the paper about rude, hostile customers who blame employees for doing their jobs? Please, can I?
I really want to just quit. I HATE MY JOB! You know why...I hate customers. There is always that one fool who has to ruin my whole day. What gets me is, I'm really nice and polite and provide the best service possible. But I can't break the company rules and get fired just becuse they don't feel like paying their fines. Why do customers even expect that, if they were smart they would complain to someone with power, like the director! What can I do about it? (Hint: NOTHING!)
After that, this woman came in in a rage because I wouldn't let her nephews use their old library cards, which were so old they weren't in the system anymore, and I could'nt give them new cards without proof of address. Once again, I have to follow the rules! If I give them a card without seeing proof of adress, and they lie about their address, how will we ever get items back from them, if they dont' feel like returning our new movies and DVDs? Hint: we never will! It doesn't seem like brain surgery to me...why don't these people get it?
I am tired of being these people's emotional punching bags.
And get this...Dh just let me know his job ends Wed. (Was a temp job.) So if I quit we have no income! And even if I dont' quit I only make about $80 a week!
Edited 8/7/2006 5:25 pm ET by bluerains

Oh hon, I'm so sorry about the rudeness and nastiness you have to tolerate. As someone who worked as an optometric assistant, I so know what you are talking about. They are EVERYWHERE. You can have the best day, working with some really nice customers/patients... and then BAM, someone comes in copping the worst personality, being really nasty and way off base, and you feel as if though the day was shot.
Hang in there. Easier said than done, I know.
I'm really sorry about your husband's job. Oh gosh, I'm really sorry. My heart goes out to you.
V
Thanks again, V and Allie,
I have to go to work at 5pm today and again tomarrow, so I needed to vent and get that support.
I'm so not cut out for customer service, but that seems to be the easiest job to get (the most common job?) and so I do it. But I pray to get a better job soon before I lose my mind.