Remember that old saying,"Fool me once,

iVillage Member
Registered: 03-25-2003
Remember that old saying,"Fool me once,
10
Thu, 05-08-2003 - 7:03pm
shame on you. Fool me twice, shame on me." Well I'm sitting here with a growling tummy and half of my head numb after going in to get my teeth cleaned. The receptionist booked me for time with the dentist as well. I DID NOT REQUEST that visit! I know I didn't because even though she told me the cost of it, I decided that I'd wait until after we quit paying for heating before doing it.I planned on getting it done in late July after I knew I'd paid for all of the Vegas fun. I was going to set the dental appt while I was in the office this time. She said, "Oh, you must have forgotten after all we discussed this waaay back in January." "Discussing" is NOT the same thing as setting the appt to DO the work to me. "Discussing" is finding out how much so you can figure out how to pay for it. Believe me! One thing this meno woman still has full recollection about is money and bills! lol Dh can vouch for me. I can tell you how I've got our funds planned out for at least six months out at any given time. I don't "forget" about shelling out $400s! I went ahead and had the work done because I knew I'd just put money in the bank but I am a very unhappy camper. I came home and told dh (who needs three caps replaced and we're planning on doing them at the end of the year so that we can have insurance billed this year as well as next year and then only pay out fully from our funds for the third cap) that he'd better really speak clearly to her when he sets his next cleaning appt because I'm not paying out 7 grand because she's got a fast pencil. If this happens again...well, it won't. period. -BB
iVillage Member
Registered: 04-09-1999
Thu, 05-08-2003 - 9:23pm
Oh BB...That's too bad...I HATE some of the recepionists in Doctor's and Dentist's office..They think they rule the world. On the bright side...at least it is done! Feel better!

Hugs

RJ


 


iVillage Member
Registered: 03-19-2003
Thu, 05-08-2003 - 9:48pm
Bobbie what a big pain!! I am betting that is one receptionist that will not do that again once you get done with her.

Hugs

Mary

                          &n
iVillage Member
Registered: 11-12-1998
Thu, 05-08-2003 - 11:42pm
Sounds like she's just not a very good listener...or she would have heard you! She gives good office support people a bad name.

Well, at least you got all the work done and behind you, eh?

--Red

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iVillage Member
Registered: 05-02-2003
Fri, 05-09-2003 - 8:35am
I can sympathize with you, I know just how you feel & I am sorry

to say I go to the dentist very infrequently because of that. I

do have insurance now but it was 11 years before I started going

again and then only because of my diabetes & the MD's urging. We

have always had to be careful with our finances and that too was

a priority. I set the tone at the onset of anything having to be

done and they work with me (after finding a good dental service).

They do not want me to not get the care I need. Best thing I can

say is stick to your guns. Good luck.
Avatar for cl_campmum_of3
iVillage Member
Registered: 03-19-2003
Fri, 05-09-2003 - 1:27pm
Oh Man Bb I would be furious also! I think I would have said seeing as I was not booking these yet and you set it up we will just have to do a payment plan for sometime in July as you had already planned on... That is so nasty!

Hope the mouth is not too sore!

Hugs, Lor

     

 

          

iVillage Member
Registered: 03-25-2003
Fri, 05-09-2003 - 1:32pm
I think it took til this morning to realize why I was so angry about the mistake. Let's say it hit "one of my issue buttons." lol Okay we can say it hammered one of them that I may not have even known I still had. lol When I was growing up, my parents had a very bad habit of assuming anything I had was up for grabs. Ie., if a visitor admired something of mine (even if I'd paid for it with my own money) one of my parents would offer it to them and I had no say. They threw away my things during our many moves at will. They also got into my savings jug before I had a savings account and helped themselves to my babysitting money w/o asking and w/o repayment even offered. I guess one could say that they gave me no sense of personal possession. Also my older sis loves to buy things for my mother and then get us to contribute as partial gifters after the fact taking gifting decisions out of other's hands. (I have learned to tell her that I've already bought my gifts after being stung a few times.) Leaving home, I got to finally claim things as really, truly mine and have always been very careful with my things and funds. So, I guess that I had an overblown knee-jerk reaction that the receptionist was again doing like my parents in spending my money w/o my permission, ie., I was again a 10 year-old being told how my money would be used. Today I'm sure it was just that I hadn't asked her exactly what she was writing at the time and maybe did not clarify to her that it was an expense that I needed more time to budget then even just between my cleaning visits. She made an assumption that I'd want the work done in my next visit and I didn't catch any clues regarding her assumption until she asked for much more money then a cleaning would be yesterday. Whew! I feel better. lol thanks-BB
iVillage Member
Registered: 03-19-2003
Fri, 05-09-2003 - 2:04pm
BB those childhood hurts stick around all our lives.I am so glad you realized it was just a mistake on both of your parts. I think I still would have been pretty angry at her for setting that up without telling me.

Hugs

Mary

                          &n
Avatar for sassysooze
iVillage Member
Registered: 03-25-2003
Fri, 05-09-2003 - 4:36pm
BB,

It still sounds as though the receptionist/scheduler should have made it absolutely clear!That is a financial investment and none of us have "extra" funds just laying around!!

Isn't it amazing how "programmed" we become in childhood so that things become real triggers for "knee jerk" reactions as adults. It seems like I am frequently affected in this manner and have been helped by the advice of a wise and dear friend. He reminds me to think how I will RESPOND rather than REACT to situations. Often I need to step back as you have done and re-analyze the facts. In many situations this is easier said than done, but thinking this way has helped and I try!

Hope today is going well for you!

Hugs,

Sooze

Susan siggie
iVillage Member
Registered: 03-25-2003
Fri, 05-09-2003 - 9:43pm
My only saving grace is that when I get really angry, I get quiet. lol So I didn't pull a hissy and embarass myself. (lol Have only did one of those and that was when I'd called ahead about getting a jigsaw...another story! lol But I did pull a giant one then and got a $60 jigsaw cus the guy had told me "for certain" they had what I was coming in for. lol Helped that I was covered with 50 years of dirt and dust and stuff I didn't want to know about when I went there. ;)BB
iVillage Member
Registered: 03-25-2003
Sat, 05-10-2003 - 11:49am
BB, I jsut hate that when something happens that you know is entirely against your natural way of doing things and then you're treated like...well, like a forgetful menopausal woman! It's good to know how careful you have to be with her before you book the dental work for your dh.

Kat