Good evening ya'll.....

Avatar for lottie77
iVillage Member
Registered: 03-25-2003
Good evening ya'll.....
2
Sun, 06-08-2003 - 8:05pm
This might end up to be a gripe session again!

I didn't get to say goodbye for a while to ya'll. I did leave some cookies on the counter for you, and see that some of you dropped by. Thanks for cleaning up the crumbs! I hope that they were your favorite kinds.

We went to AL, because the people at Lowe's had called to say that our stove and refrigerator had come, and they were going to deliver them on Thursday. We hurried over there and waited and waited. At dark-thirty, I called to ask if there had been some problem with the delivery truck. I was willing to give them the benefit of the doubt, because things do break down etc. I talked to the person who was supposed to be in charge of the deliveries on that day. He said that the truck had returned to the store; it had no more merchandise to deliver for the day! He told me that I could 'probably expect' the delivery on Friday. The stove and refrigerator 'should' be on the truck for that day. I decided that I would call early on Friday morning as soon as the store opened. I talked to the same person again; he assured me that the appliances 'should' be on the truck. Well, a little voice inside of my head said; "That just doesn't sound right." I placed another call at 11 am to ask if the merchandise had been loaded on the front of the truck or the back of the truck. Then the run around started; I was transferred from one person to another, and nobody was giving any good answers. Finally, the last person said that the refrigerator 'was not available'! Well, we had already waited for that particular model to be delivered from another store. The woman was appologetic and offered to give us a larger 'fridge for the same price. That just wouldn't do! We have only a certain amount of space in which to fit it. She said that perhaps they could get one from their store in VA. I was seathing inside, but held my tongue. DH came in from mowing the grass and he called the salesman; that fellow confessed that the refrigerator had indeed come, and that someone else had sold it and it was delivered!!!!!! SO......we're waiting for our stove and 'fridge again! I did email Lowe's and I'd better get some satisfaction....or the next call goes to MasterCard.

Thanks for letting me vent! I'll let you know how this goes.

I 'need' chocolate......lots of chocolate. How about 'Death by Chocolate'? We'll wash it down with plain old ice water. lottie77

lottie77~~~

Avatar for m6artha
iVillage Member
Registered: 03-25-2003
Sun, 06-08-2003 - 8:19pm
Lottie--that stinks!! Why they can't be upfront with people instead of giving a run-a-round I just don't know. Hope you get the stuff soon.martha
Avatar for mindy46
iVillage Member
Registered: 03-25-2003
Sun, 06-08-2003 - 9:45pm
oh lottie you have every rite to be mad!! how terrible they did that to you!!! if you could you should have cancled it all and went somewhere else!!!!now i will eat some of that chocolate too!!((hugs))mindy