About Blank

Avatar for krsecond3
iVillage Member
Registered: 03-25-2003
About Blank
2
Tue, 08-24-2004 - 2:04pm

I have to use the old computer when I want to print something.  Every thing is running so slow the last couple of days (printer is off).  I notice About Blank is showing up on this computer.  I looked that up and the only part I understood was that it is something I don't want.  Norton isn't catching it.  How can I get rid of it?


Kathey

Kathey
Avatar for cl_emty_nstr
iVillage Member
Registered: 03-19-2003
In reply to: krsecond3
Tue, 08-24-2004 - 6:49pm

From what I have read this is a Trojan and not a nice one either. Others have tried several things but one said that Adaware has a fix for it and when he run it he did get rid of it. Others had to do some other things Here is what one guy said worked for him, and the ones that tried it fixed their problem too.


run ad-aware and delete all finds

reboot in safe mode by holding down F8 key durring reboot.

go to c/windows/system 32

Delete jdkgj.dll

reboot normally

IE will not work anymore at this point.

Re-run ad-aware and delete all finds

reboot normally

Fixed.


After reboot everything works and there is no need to reinstall anything.


Or you can use the the computer and restore it back to before you got this thing.......


Janet


 


Have a nice day !.
Avatar for krsecond3
iVillage Member
Registered: 03-25-2003
In reply to: krsecond3
Tue, 08-24-2004 - 8:22pm

Thanks, Janet.

Kathey