What is wrong with my Anti-Virus - Help!
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What is wrong with my Anti-Virus - Help!
| Fri, 12-31-2004 - 1:18pm |
I can't figure out what is wrong with my Norton AntiVirus - when I click on it - by e-mail scanning it shows ir red - ERROR - the other items show ON - when I try and see what the error is - it leads me to symantec's website --- that is the hardest site to figure out - when I go through all the steps it says that my version is no longer supported by technical support - I have Norton 2002. I don't understand that because my subscription doesn't run out until April 2005. There is not a telephone number anywhere for me to call (other than the one that charges $29.95)- the e-mails that I try to send don't seem to go anywhere -- I'm very concerned because the way it looks any e-mail that I send or receive isn't protected. And it doesn't make sense because I paid for their program. Please offer me some suggestions on what to do. Thanks!

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Have a nice day !.
If you are using some kind of internet "accelerator" - try to turn the accelerator OFF and see if that fixes the problem with Norton Anti-Virus.
Donna
You can safely delete Norton. If nothing major happened, then it probably won't. They tend to ID each other's files as viruses so I'd just delete Norton.
Lynne
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