PC gets blue screen when playing WMV

iVillage Member
Registered: 04-29-2009
PC gets blue screen when playing WMV
4
Wed, 04-29-2009 - 7:15am
whenever I try to play WMV files on my WinXP(SP3), it gets the blue screen of death. I 've tried reinstalling the codecs but it just wont work. Any advise please.
 

 


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Avatar for khatru1
iVillage Member
Registered: 06-07-2004
Wed, 04-29-2009 - 8:58am
are you talking about using Windows Media Player or which program?
iVillage Member
Registered: 05-13-2009
Wed, 05-13-2009 - 2:48pm

There are a few things that could cause this. I'm just shot gunning the problem because I can't see what message it is giving you. First update your video drivers, and second if that doesn't work your memory could be the problem. You might be having memory dump issues.


Neos Computers


www.neospc.com

iVillage Member
Registered: 09-10-2009
Thu, 09-10-2009 - 10:45am
If you feel that the problem started after you installed any software recently, uninstall it.
There could be conflicts with software/ drivers which may be causing the problem.
Avatar for emty_nstr
Community Leader
Registered: 05-25-1999
Thu, 09-10-2009 - 12:03pm

Can you play these files on another player? If they do play then your computer should be ok. That would mean that the Windows program is not working... Before you try to fix your computer try uninstalling and downloading and reinstalling the latest version, here is a little info http://www.tech-faq.com/play-wmv-files.shtml