Boycott Quiznos

iVillage Member
Registered: 01-07-2009
Boycott Quiznos
14
Wed, 01-14-2009 - 5:29pm

Several months ago the Quiznos sandwich shop in my town was closed. I wondered why, I used to go there maybe once a month, but it always looked busy. Well, apparently it only too ONE Mystery shopper to bring the world down on the couple who invested life savings of over 300,000 to buy the Franchise. ONE mystery shopper went there bought the prime rib sandwich and weighed the sandwich after picking it apart, who knows if they didn't take a few bites before weighing it! It was supposed to be 5 ozs, and it was only 4oz when it was weighed.Well, Quiznos took the franchise back from the couple. They appealed their case, and I just read that a judge awared them 350,000 back, what they lost. I'm happy they got money back. So, don't buy a Quiznos franchise! They are crappy to their people. Another example of corporate greed.

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iVillage Member
Registered: 04-14-2008
Thu, 01-15-2009 - 10:23am

<<>>

Do you have a link to back up your story?

iVillage Member
Registered: 03-23-2003
Thu, 01-15-2009 - 11:20am

Corporate greed and/or protecting their product name?


iVillage Member
Registered: 01-07-2009
Thu, 01-15-2009 - 11:52am

Ok, here is the article as it appeared in yesterday's paper onlinr in my area.


http://www.mcall.com/news/local/all-a1_5quiznos.6739500jan14,0,7258432.story

iVillage Member
Registered: 02-19-2008
Thu, 01-15-2009 - 12:12pm

It sounds like this couple threatened to sue Quiznos corporate. It also appears Quiznos corporate doesn't much care for franchise owners who short customers, threaten to sue the corporation, and also threaten to defame the very product they sell.

People pay for a sandwich and are entitled to get fair value for their purchase. It appears this couple wasn't providing product at the standard Quiznos demands.

It's unfortunate for all that things worked out so horribly. However, I don't find much fault with Quiznos corporate. Do you?

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iVillage Member
Registered: 01-07-2009
Thu, 01-15-2009 - 12:27pm
Did you understand that the meat will shrink some, and that the "meat test" isn't really a realible test? Was the scale the "mystery shopper" calibrated recently? I could almost guarentee if you went to a Steakhouse and bought a 16 oz steak, it may weight 16 oz, before it is cooked, but when weighed again afterwards it would probably weigh less than 16oz. I know for a FACT i have bought 4 lb roasts at the meat market,
iVillage Member
Registered: 03-23-2003
Thu, 01-15-2009 - 12:49pm

For whatever reason, I can't get it to open the news story for me right now.


iVillage Member
Registered: 04-14-2008
Thu, 01-15-2009 - 12:58pm
I don't think that I'll be boycotting Quiznos (not that there is one in my town) but I'll definitely be careful about following rules, ect, if I ever buy a franchise restaurant. Having worked for a few restaurant franchises, I know that there are many hoops that the owners have to jump through and that the rules can be extremely strict.
iVillage Member
Registered: 02-19-2008
Thu, 01-15-2009 - 1:21pm

I'm really not favoring either side. Each side represents a business, there is no business vs people in this story. It is business vs business.

Quiznos has standards, for good reason, they assure customers will get a consistent product regardless of store visited. McDonalds, Burger King, Wendy's and any other large franchise operation do the same.

20% is a big difference. As to the scale, I assume Quiznos has quality assurance for such things. As we read in the story, hundreds of thousands of dollars ride on the accuracy of the scale.

Would you suggest Quiznos not have any standard?

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iVillage Member
Registered: 01-07-2009
Thu, 01-15-2009 - 1:22pm
I'm still wondering if the "mystery shopper" didn't take a bite out of his/her sandwich before pulling it apart and weighing it. I go to SUBWAY more often than I did Quiznos. Now there is a new sandwich shop where the Quiznos used to be. I am just glad the couple was able to recoup their losses. When you go to Quiznos again in your area ask them if they heard about the incident in my area. I am usually not a complainer, and I have 11 years of food service expirience myself. I DO complain when I feel I was short changed. Once I ordered a slice of lemon meringue pie, I could tell it was lemon filling out of a can, which I understand, but then I knew they put Bavarian Cream for the meringue on the top. It was a disappointment to say the least since I have had lemon meringue pie at other restaurants and have bought Mrs Smith's and Sara Lees or Marie Calanders, the last one being the best, ALL have real meringue, not Bavarian cream. I can also tell when a fountain soda(from the multi flavored machine) at most fast -food and restaurants are either out of syrup or the carbonation.(Co2)
iVillage Member
Registered: 01-07-2009
Thu, 01-15-2009 - 1:26pm
No, I'm not saying that, but shutting them down over one supposed insodent is ridiculous. ALSO, it's quite possible the "mystery shopper" could have lied, just maybe the mystery shopper was told they had to find so many problems withwhere they went to do their mystery shopping, or they could loose their job, do you think maybe that mystery shoppers have a quota they have to make? I mean look at home inspections, they will do their darndest to find SOMETHING to force the home owner to fix or replace so they can come back and inspect again. they make more money that way.

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