Update on our Carseat situation...

iVillage Member
Registered: 01-12-2008
Update on our Carseat situation...
1
Mon, 12-06-2010 - 8:57pm

If you read my other post you seen that, the strap that you pull to tighten started fraying. I called Graco today, here is what is going to happen:

They are sending me a check to purchase a new carseat right away, since ours is still under warranty, and I can't purchase the straps. I purchased the replacement today. They have NEVER HEARD of this happening, so when they send me the info, I need to send Carolynns old carseat in right away. They currently have no clue why this would happen.

I've never washed the straps, other than wiping them down. I actually think when we got here to Mississippi the heat did something to the seat, I know one day I heard a pop but couldn't find anything wrong. Lesson learned there.

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iVillage Member
Registered: 10-25-2008
Tue, 12-07-2010 - 4:33pm

omg that is nutty. at least they are taking care of it right away!!

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