Ok, here's the deal ladies, I am STRESSING out here!!!
* Wife of Eric (July 28, 2007)
* Proud Mommy of Allison Kathleen (April 14, 2007)
* Expecting another BABY GIRL on September 16, 2011
Could you look into the state heath insurance as a back up plan of sorts?
I worked in a call center a number of years ago so I can relate to the 'ridiculous' scripts. I'd probably just try to stick it out and, no matter how silly you know you sound, give the scripted lines perfectly and make sure to try for the upsell. You're SO CLOSE to the end of your pregnancy, you don't need to be trying to find a job right now. And the chances of finding one when they'll know that it's only temporary (especially in this economy) is going to be pretty slim. I know how frustrating it can be to be working at a job you hate but remember it's almost over!
It wouldn't hurt to check with hubby's insurance and find out if they'll cover the pregnancy. You might get lucky!
First of all, (((Hugs))), I'm sorry you're in this stressful situation. Like the other posters suggest, no matter how tempting it might be, I would not quit. Instead, I would try and learn the stupid script perfectly and just hang on in there for the next few months. You don't need the added stress of looking for another job if you can avoid it right now. Quite apart from the insurance issues, you may not be able to take 12 weeks off after the baby is born if you get a different job.
On the call grading issue, it does seem you are being treated unfairly, if not all managers are grading calls consistently. Could you bring this up with HR or your managers boss? If you potentially face being fired over this, I think the company needs to be made aware that inconsistencies are going on.
Stressful to say the least. But don't add the stress of looking for a job to that. Plus, from my experience, the hassle of healthcare is a giant pain in the you-know-what, and I can only imagine that switching insurance plans in the midst of your prenatal care will cause nothing but headaches, stress, and massive frustration. Avoid it at all costs.
Suck it up for a few more months, be a star employee, and walk out on your own terms once the baby is born (and you've lined up insurance through your husband's employer!)
Hang in there....
I would just do what I could to keep the job right now. Can you write down exactly what your supposed to say and keep it tacked by your computer or phone so that you can just read it off of there? Also, with the state medical insurance (atleast here in FL) you can get emergency coverage so that there isnt a lapse in your care. Look into DH's insurance too, just incase and see if it will cover you being pregnant, that way if you do loose your job and benefits you guys can use his!
Thanks everyone :)
I just used a full day of FMLA today after my glucose test this morning because I didn't think I could handle going in. I told DH what was going on and he was just like "Ok" and didn't say much. He's not very verbal to begin with so I'm not really sure how he feels. He knows I hate it there and have been struggling for a while.
As for the inconsistency in the "grading" by the different managers, it has been brought up multiple times and the company's response is simply along the lines of "Every individual views things differently and everyone tries to stay as close to the grading policy as possible." And honestly, I don't think I could fight it because technically, it's the OTHER managers who are being lenient and my manager just being 100% by the book.
It doesn't help that I've been on her "team" for the whole 2 1/2 years I've been with the company while all of my peers have moved on to other teams. She's the "starter" team where all the new hires are dumped to begin with. Honestly, with the turn around they have on staff there, they should be happy I'm still there at ALL! lol
Legally, they have to offer to COBRA.