Well Baby Josh has been keeping me so busy.
I have no constructive advice to give you, other than to validate your frustration - I would also think that this would be the kind of thing that would have been taken care of in advance!
But I just wanted to say that the rest of your update sounds wonderful! Seems like Josh has been thriving with your love. How wonderful!
Strangely enough, the same thing happened with my son Noe.