PP Needs INFO Regarding Board Slowness

Avatar for cl_taylor_maid
iVillage Member
Registered: 03-19-2003
PP Needs INFO Regarding Board Slowness
Tue, 06-03-2003 - 12:59pm
Please respond as you think is necessary...


We are taking a serious look at the problems that some members have reported regarding board slowness. So, in order to help us pinpoint where the problems may be, can you post this questionnaire on your board and ask members if they are having problems to fill it out and send it to boards@parentsplace.com ASAP.

Thanks so much for your help:

Which message board are you in? (Need webtag or URL)

What server are you on? (View source, then copy first line)

What is the time (include time zone)

Where are you geographically? (for example, Atlanta, Georgia)

What is your browser? (Use Help/about for the exact version)

What is your OS (XP, Windows 98, etc)

Who is your ISP?

What type of internet connection do you have (dial-up, modem, DSL)

If dial-up, what is your modem speed?

Are you logged in, or viewing the message boards as a guest?

If you're logged in, what is your username?

Which message board pages (URLs) are slow for you? (If all, list 3 of the slowest)

How long does each of the slow pages take to load? (in seconds)

When the iVillage message board pages are slow, are other internet sites also slow? (try www.yahoo.com)

When the iVillage message boards are slow, are other message board pages slow?(try this URL: http://forums.prospero.com/rp-computers

Does the slow response time vary with the time of day?

Other comments:

Thank you in advance!