Disney came through for me!!

iVillage Member
Registered: 03-25-2003
Disney came through for me!!
8
Mon, 02-26-2007 - 8:43pm

I booked two rooms at PO Riverside about 2 weeks ago just waiting for the AP rate to come out. My deposit was due on Fri the 23rd but unfortunately my dad has been sick and passed away last week so it completely slipped my mind. Sat I noticed that the AP rates finally came out so I called to apply it to my ressies and they had been cancelled! I was so bummed out. There was nothing left for the AP rate at any of the moderate resorts except Coronado and we dont like it there. The girl I was speaking with was nice but told me there was nothing she could do so I asked to speak to a supervisor and explained what happened and he was able to reinstate my ressies and apply the Ap rate. I was so relieved!! I need this trip more than ever ans I am just so happy that they were so understanding and did this for me--just another reason I love Disney so much!!

Tricia

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iVillage Member
Registered: 05-22-2001
Mon, 02-26-2007 - 8:46pm

I am very sorry to hear about your Dad! I am very happy to hear that the supervisor was able to help you and get your ressies reinstated! Have a wonderful time at the Happiest Place on Earth.


Melissa






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iVillage Member
Registered: 09-15-2005
Mon, 02-26-2007 - 11:04pm
Oh, Tricia, I'm so sorry to hear about your dad's passing.

Val, Co-CL Disney Vacations

iVillage Member
Registered: 03-26-2003
Tue, 02-27-2007 - 1:39pm

I'm so glad you were able to get the resort you wanted! Also sorry to hear about the loss of your dad. The Disney magic has begun for your trip!

Steph

iVillage Member
Registered: 04-15-2004
Tue, 02-27-2007 - 8:07pm

For us rookies please tell me what AP is?

Thanks,

Kelly

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iVillage Member
Registered: 03-25-2003
Tue, 02-27-2007 - 8:37pm
SORRY..ANNUAL PASS DISCOUNT :-)
sorry about caps!
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iVillage Member
Registered: 04-15-2004
Tue, 02-27-2007 - 9:02pm

Thank you, I was trying really trying to figure out what that meant!

Thanks,

Kelly

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Avatar for momtojoeybear
iVillage Member
Registered: 03-26-2003
Tue, 02-27-2007 - 10:17pm

Tricia,

I just wanted to let you know (again) how sorry I am to hear about your father. I hope that things are going as well as they can be at a time like this...

I do have to say that I think it is awesome that you were able to speak with a supervisor and get everything set up again... I'm keeping you my thoughts and prayers...

Hugs from me and JoeyBear!

Julie

iVillage Member
Registered: 03-25-2003
Tue, 02-27-2007 - 10:29pm

Thank you, Julie. It has been a very rough time for me (as you know) and I have to say I have been looking forward to this trip immensly..I asked my mom to come with us too(before my dad passed away) and I really hope she will. She cant even think beyond today right now. I was so upset when they told me the ressies were cancelled..I was bawling on the phone! I was just so happy that the supervisor agreed to help me I wanted to share it!

Have fun on your trip!

Tricia

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