Rave: Rival Crockpots

Avatar for mommie2_5
iVillage Member
Registered: 04-03-2003
Rave: Rival Crockpots
2
Thu, 10-11-2007 - 8:30pm
I recently bought a crock pot. I had been wanting one but never bought it. Well I finally bought one and loved it. I used it for probably a week and then the locking mechanisim broke completely off. So one day I noticed there was a number on the side of the crokpot and gave them a call. Unfortunalty the top to my paticular crock was out of stock, so they offered to send me a whole new pot and they didn't want me to send in my old one. The service rep told me to call back in a few weeks and see if the top is in stock and they will ship out one to me for free. So I will have 2 crock pots. I just love good customer service. My new crock pot came today...I'm so excited ( the little things that get me going,lol)

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Avatar for sk8termum
iVillage Member
Registered: 04-04-2003
Fri, 10-12-2007 - 1:58am

I called Rival a couple of months ago and got great customer service too.

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iVillage Member
Registered: 06-02-2006
Tue, 10-23-2007 - 5:06pm

WOW that is good customer service. I never get good customer service


I had a top of the line 50 inch toshiba one year old turn all its colors bright green, lots of shades all green they wouldnt fix it said that part only that part was not under warranty that cost me 700 to fix, then when it was fixed it did it again that time it was BLUE! OHHH never will I EVER buy another TOSHIBA product...


2nd thing I wont buy HEWLETT PACKARD! bought a lap top it was 6 mths old and would get so hot it started melting the power cord to charge it. One day it was so hot I pulled the cord out and it pulled the little metal post right out with it so you couldnt recharge it. Sent it in to have it fixed Bought the extended 3 year warranty, they fried LITERALLY fried my mother board and said I spilled something on it. Now mind you I got it back and had keys missing and everything , the battery was missing power cords... and NEVER got them to take it back and fix it , they destroyed it. I will never ever ever ever ever buy anything from them EVER again.


Now Rival... they deserve two thumbs up! LOL

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Rebecca