DR never filed with my insurance- help?!
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|Mon, 10-05-2009 - 1:16pm|
Sorry I couldn't come up with a logical title that fit in the allowed space! I just recently got 2 bills in the mail: one from the week before and one from the month after Luke's birth....so about 18 months old. One of the bills was from the middleman patient account company that handles the DR office charges and the other (month older) bill was from a collection agency. I've never EVER dealt with a collection agency and it's stressing me out!
Anyways, after several calls to both it turns out that the reason I'm having to pay about $300 is neither of those claims were ever filed with insurance. The patient account services told me they could refile but the collections agency said that since it's over a year old they can't. Anyone have any experience in this?? I'm SO frustrated because I called the DRs back in November and asked them for a total so I paid off everything I thought I owed them. I never got a bill for either of these charges that I remember....NOTHING for over the last year, until these two bills. The collections agency basically said, of course, too bad for you- you should have kept closer track of what you were charged and made sure you had receipts for everything. Right! My DRs office is affiliated with a hospital and I never know the who, what, when, and where of my charges. Y'all know how confusing pre-natal billing is. It's not like I simply went in for 1 DR. appt, I had charges from the DRs office every 3 days, and most of them had insurance filed for them. Not to mention I had Luke a week later. What lady recovering from surgery and with a baby in NICU is thumbing through their daily mail??
Ok, I guess this was mostly a vent as I know I'm the one responsible for it in the end and I should have been more vigilant. Any one have suggestions for who I should take this up with?? I feel like the DRs should have some responsibility in this because they told me I was paid up in November and I've haven't heard anything about this debt until now! They could have at least mailed me something before the year deadline to re-file was up. Unfortunately the debt has basically be turned over to 2 different middle men so I don't know...I'm thinking about just paying the $300 to get it over with but it's about the principle because I've already paid thousands for Luke's birth and I don't owe it!! Advice, anyone BTDT??