Tuition rant

iVillage Member
Registered: 03-30-2003
Tuition rant
5
Sat, 09-08-2012 - 11:15am

I seriously hope someone in the business office made a boo-boo.

Got a bill in the mail today.  School says we owe $2000.  We shouldn't owe ANYTHING.  The bill came in July- it was due the end of July.  I had to ask dh to call the financial company that has the account that MIL had set up for the girls, (which is where the overage this year was coming from) but we still got the check in there- I called the business office before we left to go away early August and they said that she was all set.  SIGH. 

Dh said that maybe one of her scholarships (she's got 3 of them) didn't transfer over or something. 

Gonna call on Monday and try to straighten it out.  Hope that dd didn't get a letter in her in-campus mailbox- I don't want her to stress out about this...............

Cheryl

Avatar for elc11
Community Leader
Registered: 06-16-1998
Sat, 09-08-2012 - 12:12pm

At least they will talk to you about it! When my ds was a freshman there was some issue about money paid directly (by me) to the school. When I called the business office they refused to discuss it with me because it was ds' account. "Even though you send the bills to me and the checks have my signature? Yes ma'am, sorry but that's the law". So then I had to nag ds to go in there to straighten it out.

There should be a release form in the registration packet for the student to sign that allows the parent permission to discuss (only) financial matters with the business office.

iVillage Member
Registered: 03-30-2003
Sat, 09-08-2012 - 1:03pm

I tore the house apart looking for the bill for fall semester.  Looked at it- and the Pell Grant she's getting is the right amount.  She was charged for private lessons, then that was written off b/c she's a music major.  I don't know where this amount that they want is coming from, there's not any scholarships/ fin aid that equals that amount.  I thought maybe the state funding (there's a grant that the state pays every year for in-state students going to certain private schools) wasn't there- but it was. 

elc that stinks.  When she filled out paperwork for school last year, there was something she signed that said that we (the parents) were responsible for anything that wasn't covered in grants/ student loans/ scholarships.  And I think that the business office when they talked to us (I sat in at enough meetings between the open houses she was at, and orientation) said that they'd discuss financial issues.  I hope so.  The letter said that we can call, so I'm assuming they'll talk to me.  And they did talk to me last time when I called to make sure the big check we sent made it.

Cheryl

 

Avatar for suzyk2118
iVillage Member
Registered: 07-30-1997
Sat, 09-08-2012 - 3:39pm
I'm dealing with ds's previous U - he withdrew in June and I still don't have all the money back and they're annoyed with me for asking!
iVillage Member
Registered: 10-25-2006
In reply to: janetlz
Sat, 09-08-2012 - 4:41pm

I had trouble logging in as an authorized user, so DS gave me his info.  When I logged in there was a button to click to authorize the school to discuss financial matters with 3rd parties, so I added that authorization.  All students should be able to do that, although the ease of doing it might vary from one school to another.

After many tries to pay his bill at the school's student account svcs website, I gave up and did it through my bank's billpay site.  I had tried changing my browser options to allow all popups, but somehow that failed to work--my browser closed as soon as I clicked the login button.Later I figured out that I had to disable popup blockers not only for the site to which I was instructed to go to make payment, but also for another U site.  No one at the school could tell me that--what a frustration.

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