I can't stand people like that and unfortunately they are everywhere!!! Good luck in dealing w/her.
23dd is going through some similar issues with a para/aide at her new job. Mind you, my dd is the one who has the spec. ed. teaching degree & several years experience working w/autistic children.
Carol, Kelly's right...there are rude people like that everywhere.
Kelly, just read the "she got the job" post a bit farther down.