All Sellers/Traders Please Read!!!
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|Fri, 04-18-2003 - 4:07pm|
It has come to my attention that there have been some unpleasant transactions going on around here. I would hope this would not continue. Things do come up. Problems do occur. Make sure you make every effort to make sure these things do not happen. Give a back up email if possible. Phone number if ya want.
There have been quite a few unfulfilled trades/sales lately and this is just ridiculous. This is a happy, friendly board and it is becoming an unhappy place to be. I have received numerous emails lately regarding problems with sellers. Please Please Please take a moment and think about what you are doing to the board. If there are problems with fraud and unfulfilled trades/sales, the board will be taken away. It is as simple as that. I, for one, have made a good deal of money on this board and it has helped me a lot. It has really helped clean out my closets too! I would hate to lose it because of someone else.
There have also been issues about quality of items. I know people make mistakes. I know you can’t catch everything, but you need to make an effort. Please make every effort to go over what your item is and note any and ALL flaws. If there is a stain, I don’t care if it is the size of a pinhead, tell that. If there is pilling, if it’s 2 pills, mention it. If it was YOU buying the item, you would want the same done for you. Just use good judgement when selling your item. If you are unsure, use this as a general rule:
*NWT*: Item is brand new never worn. Still has tags attached.
*NWOT*: Item is brand new never worn. Does NOT have the tags still attached. Has never been washed.
*WNW*: Item is Brand New Never Worn but HAS been washed.
*Perfect Condition*: Item has been worn and washed. Has NO stains, pilling, rips, etc. You could bring it back to the store if ya had the tags.
*Excellent Condition*: Item has been worn and washed. Shows slight wear from washing. No stains, pilling, rips, etc.
*Good Condition*: Item has been worn and washed. May show: signs of wear from wash and or wear. SLIGHT pilling. Stains possibly can be removed or do not take away from the item.
*Play Condition*: Item has been worn and washed. Shows signs of wear from wearing it a LOT. Pilling probably. Stains...probably .
If there is an in between or you aren’t sure...say good/play condition. I hate to see unhappy flea marketers.
If you are selling a big lot of items. Say, you packed all of your 2T boys winter clothes in one box and you are selling them, well, OPEN THE BOX AND LOOK AT WHAT YOU HAVE!!!! It doesn’t matter if you remember everything being in good condition when you put it away. That may have been 3 years ago. Things happen. Check out your items. If it’s a mixed lot of conditions, STATE THAT. But don’t say mostly excellent condition if there are 40 items and 2 are excellent. Use Common Sense.
Also, regarding feedback. PLEASE USE THE FEEDBACK FOLDER!!!
That is what it is there for. Let’s try to use every transaction to help gain positive feedback. In your emails, include your ivillage screen name.
When leaving feedback, make sure to include the members ivillage screen name in the subject. That makes it easier to search later.
If you don’t know what to say...use this scale
*EXCELLENT* : Transaction was perfect. Emails were always returned, item as described, shipped when stated
*GREAT* : Transaction Was Great. Emails were returned but it took a day or so. Item as described.
*GOOD* : Transaction was good. Emails were returned (maybe it took a bit but always got back to you) Item as described (maybe not quite as good but not bad enough to want all your money back) Item was shipped (maybe not ON the day but it got here and it hasn’t been a month)
*OK* : Transaction was ok. Not really happy with the items and it took a while to ship but the seller explained and everything has been worked out.
*POOR* : Transaction was POOR. Items not as described. Item took forever to ship.
*BAD* : Transaction was BAD. I will NEVER buy from this seller again. Item was NOT as described or it NEVER got to you. Won’t return emails. BAD BAD BAD Will be added to the bad trader list.
I hope you will take all of these things into consideration when using the board. I hate when I see unhappy members. I am trying to make the board a happier/friendlier place.
If you have any questions or comments, please feel free to contact me via email. I appreciate you all.
If you have any ideas for the board please let me know. Chat will be hopefully starting soon. I think it will be a fun time for all. I am also getting things together for MEMBER SPOTLIGHT.
Thanks Everyone For Your Patience and for taking the time to read this.