Disney and Disability Passes

iVillage Member
Registered: 04-05-2003
Disney and Disability Passes
8
Mon, 06-30-2003 - 6:39pm
Does anyone know the specifics of getting a disability pass (for an AS kid) for Walt Disney World in Florida? What exactly does a dr.'s note have to say? Last trip was horrible because we were waiting on lines and my AS freaks out waiting on lines. Somebody told me about the disability pass and had a much better time with their friend's child on his WDW trip, but she never gave me the specifics. Any other helpful info would be great.

Thanks

Leenie

Avatar for babygaby
iVillage Member
Registered: 04-03-2003
Mon, 06-30-2003 - 7:27pm
Hope you don't mind my jumping in here... but I read your post & had a couple of thoughts for you.. I checked the WDW website & can't find anything there that mentions a disability pass. They have actually removed the majority of their information regarding disabilities. So, my first thought would be to call them & talk to one of the "guest service" people & see what they say-- if the person that you speak with doesn't have any good answers, ask if there is a department that specifically deals with disabled guests or ask for a supervisor. For these purposes, you are probably better off saying disabled than specifying AS at this time. Secondly, I do know that all the parks down there except SeaWorld offer a fast entry system. What this is is that you put your entrance ticket into a machine for your desired ride & it spits back a ticket (& your ent tick) that tells you a tell-- you come back to the ride at the specified time & get right in a short line to get on the ride. Usually the "short line" is 10 minutes or less. However, this program has 2 major drawbacks if you are going at a busy time of year--1) you can only get 1 pass at a time & 2) the time specificied to return can be as much as 2 hours later. They usually have a sign near the machines that will tell you approximately how long the current wait is. For this reason, it is best to only use this for the most popular rides.

Sorry I couldn't give you more information....but hopefully this will at least be a start for you...

Vicki

iVillage Member
Registered: 03-26-2003
Mon, 06-30-2003 - 10:39pm
Vicki,

I think you are right. You need to check at Guest Relations. I've never asked so I'm not sure. We use the fast pass when we go. Worked great the first time we went, not so great our second visit. We are going again in September. I hope this will be a good trip.

bless

bugs

iVillage Member
Registered: 04-05-2003
Mon, 06-30-2003 - 10:45pm
I found a website with the information about Disney and Disabilities. Thought I would share it with all of you who helped me.

http://pixiedustinn.com/disabilitiesfaq/GACFAQ.html

Thanks

Leenie

iVillage Member
Registered: 04-05-2003
Mon, 07-14-2003 - 8:07pm
Delurking to give you some information. We just returned from Disney World with our 6 year old son who has Autism. On our first day we went to City Hall/guest services at the Magic Kindom and asked for a Guest Assitance Pass for him. All they asked is what we needed it for, how long we were staying and how many people we had in our party. We were able to have all members of our party on the pass even though we had 7 (the limit is 6) because our youngest was 2. With this pass we were able to use the Fast pass or disablity entrances on the rides. This did not elimate our wait completely, but it did shorten it. This was a big help on rides such as Buzz Lighter Ranger spin where the lines were over 40 minutes long. We didn't use is when the line was 20 minutes or less or on the same ride consectively. Only one cast member gave us trouble using it and that was at Epcot's The Land. Otherwise everybody was friendly and helpful making our waits in line a pleasent experience. They best people were at Small World in Fantasyland in the Magic Kingdom. They let my son enter the ride at his own pace. He was able to leave and come back several times before actually getting on the ride which allowed him to get accustomed to the sights and sounds. My son had a great time at Disney World and we are planning our next trip. Carrie
iVillage Member
Registered: 03-26-2003
Tue, 07-15-2003 - 9:55am
Sounds like you had a great time. My family is going back in September. We had an okay visit in May and I am thinking of stopping and getting a guest assistance pass this next time. Just to tell you why I am writing. Your story about your son and It's a Small World reminded me of mine. My son absolutely refused to get on that ride. I have to say I can't blame him though, that ride drives me crazy too. I can understand trying to get adjusted to it :) You didn't say, did he like the ride?

bless

bugs

iVillage Member
Registered: 04-05-2003
Tue, 07-15-2003 - 1:26pm
My son couldn't have enjoyed Small World more. We had a hard time getting him off. They were going to let him ride to his heart's content but we wanted him to get off everytime so he wouldn't get to thinking he could ride without getting off all the time. For the rides he liked they were: Magic Kindom: Small World, Peter Pan, Dumbo, Pooh, Mad Hatter, Jungle Cruise, Aladdin, Tiki Room, Buzz Lightyear, Tomarrowland Transit Authority, Carousel of Progress, Country Bear Jamboree, and the Walt Disney Railroad. Was kind if bored in the Hall of Presidents. He rode Pirates of the Caribbean only once the drop scared him so he wouldn't go near it again. In Epcot we couldn't walk by Spaceship Earth without riding it. He also liked the boat ride in Mexico, but no way was he getting near the Maelstrom at Norway. Journey into Imagination with Figment was another favorite surprisingly with loud noises, strong smells and dark places. He liked going to the different countries to decorate the mask on a stick the they gave him and collecting stamps. The Land was a loss and Mission Space was open while we were there however I did not let him ride (good thing everyone got motion sickness). We didn't take him to MGM but everything about Animal Kingdom was a hit. We've only been back two days and every other sentece is Go to Disney World? We are shooting for another stay at the Fort Wilderness Cabins in 2005. Carrie
iVillage Member
Registered: 03-26-2003
Wed, 07-16-2003 - 9:57am
My son LOVED Splash Mountain. We got there early in the morning and rode it five times in a row. Dad quit at ride number three and I stopped it after ride number five. My son is big on history so he liked the Hall of Presidents (although it was a fight to get him in, can't stand waiting in crowds). Jungle Cruise, Buzz Lightyear and Tomorrowland Transit Authority were also favorites of my son. The Tiki Room went over okay, a little too bright and loud for him.

As for Epcot, my son's all-time favorite park. He LOVED doing the masks in the countries. Along with history he LOVES geography. I hate to say it (because it really added up) but we bought him a flag from every country. He now has all the flags lined up on his dresser. He did Test Track a couple of times. We also did Spaceship Earth and The Land.

The only place in Animal Kingdom that my son liked was the Dinosaur park and playland.

As for MGM, my son liked the backlot tour (but very crowded wait, didn't think we would make it) and Star Tours (Star Wars fan like his Dad).

I think you will love the Wilderness Cabins. I've never stayed in them but have heard from some families that have enjoyed them.

We are trying to get in as many visits as we can afford. After we leave Florida I don't know if we would come back. Really a lot more to see and do than Disney every vacation. Next year when we leave Florida I want to take my son on a tour of the eastern US and states leading West to Colorado. I may be just dreaming big on what he can handle (then again, maybe not).

SOunds like your trip went well. hopefully your son can wait till 2005 ;)

bless

bugs

iVillage Member
Registered: 06-02-2003
Thu, 07-17-2003 - 2:58pm
Hi!

Signed on so I could update my question posted in June about Disney and saw this post!

We also had a great experience at WDW with my 6yr old son with PDD. We brought a note from both his school and his pediatrician stating Nick was a special-needs kid and requesting any service they could help with. I had read somewhere that they do need to just see the presence of a child ( not do a diagnostic scan) so I had Nick sit on the bench with my dad. The guy was great - just asked how many in our party and gave us an Guest Assistance pass for use thru our whole stay which let us use the Fast Pass entrance. At non-fast pass attractions, we just approached a cast member, who had us enter with the next group or enter the line at the home stretch. My guy loved the water and roller caosters- told me Small World was 'the boringest!!!"(very annoyed).

We also went to Universal and had 2 different experiences. We had been told by a Universal person over the phone before going to Florida that they did have an accessibility program -not to worry. When we got to U. Studios, I gave the guest services person my letters, she looked at me like I had 6 heads and proceeded to tell me that the park was ADA compliant and they had no handicap or special entrances- everyone waits. I told her we were told that we would be treated as Universal Resort guests are- given a pass for Express line entry. I also clarified that while the park might be ADA compliant for kids with mobility handicaps that was not my son's issues. She finally gave me 4 express passes to use and recommended the rides best for a 6 year old ( probably to avoid any further educational discussion LOL). Luckily, it was rainy and not crowded so we were able to do things without much wait. The next day, at Isles of Adventure, the rep was terrific- just typed up a Guest Assistance pass for all of us without question. Go figure.. The only thing I could think of was that my pediatricain felt it was nobodies business what Nick's dx was so he put ADHD- maybe she thought it was a scam since many people have difficulty understanding what ADHD really looks like!! Anyway, I was glad I was persistant, and then I just showed the pass to the guest service rep the next day and she just renewed it. So, my advice, bring documentation with you, be persistent and keep trying. We could have never done it without the passes! By the way, we all loved Universal esp Isles of Adventure as well.

Enjoy!