Melissa Sign out issues

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anonymous user
Registered: 12-31-1969
Melissa Sign out issues
5
Thu, 07-26-2012 - 9:58am

Hey Melissa,

I can't seem to sign out.  I can't sign out at all on the top of the page (above the ivillage logo).  It will let me sign out using the side bar, but the next time I go to a page, it has me automatically signed back in.  Not sure if this is a cookie thing or a process issue on the site.

Caren

Avatar for Cmmelissa
iVillage Member
Registered: 11-13-2008
Thu, 07-26-2012 - 11:56am
I'll check with tech, Caren, although the first thing they will want you to try is to clear cookies.

When you say you signed out using the side bar, but then you are still logged in when you go to a new page - do you mean on the side bar still or at the top of the page?

Avatar for Cmmelissa
iVillage Member
Registered: 11-13-2008
Thu, 07-26-2012 - 11:57am
I forgot to ask you what browser you are using?

Avatar for Cmmelissa
iVillage Member
Registered: 11-13-2008
Thu, 07-26-2012 - 1:40pm

Also, I need to know if you are using an adblocker.  That can have an affect on it. 

Avatar for Cmmelissa
iVillage Member
Registered: 11-13-2008
Thu, 07-26-2012 - 1:49pm
Glad it finally worked out for you. The sign-in at the top and side are two different logins. The top logs you into the site itself, so you can earn badges and chime in on articles. The login on the side logs you into the boards so you can post to threads. It can make it very confusing, let me know if the issue crops up again.